Valley Bank
Valley Bank invites applicants for the Personal Banker role.
At Valley Bank, we believe in people’s growth potential. For nearly 100 years, we have been the trusted relationship bank built for growth—providing dedicated expertise and strategic advice to our clients and community.
Responsibilities
Provide exceptional customer service in accordance with Valley’s mission statement.
Educate and demonstrate bank products and services, cross‑sell various products and services.
Present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services.
Analyze financial needs and maximize sales opportunities. Open new accounts (checking, savings, CD, IRA) and assist with loan products. Promote online and mobile banking.
Meet customer expectations and achieve service quality standards. Participate/oversee the sales referral process and assist management in coaching and mentoring branch staff members.
Perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.
Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency—coin and controlling—distributing cash to Tellers in prescribed limits.
Assist in community events and participate in and support CRA initiatives, activities and programs.
Report all significant matters, issues and unusual customer activity to Manager. Maintain personal knowledge of compliance and regulatory requirements.
Maintain knowledge and compliance with the Bank’s Code of Conduct and all policies and procedures.
Location: New York, NY. Salary: $85,000 – $140,000.
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At Valley Bank, we believe in people’s growth potential. For nearly 100 years, we have been the trusted relationship bank built for growth—providing dedicated expertise and strategic advice to our clients and community.
Responsibilities
Provide exceptional customer service in accordance with Valley’s mission statement.
Educate and demonstrate bank products and services, cross‑sell various products and services.
Present a confident and professional demeanor to establish trust and gain knowledge from the customer. Analyze needs and recommend appropriate products and services.
Analyze financial needs and maximize sales opportunities. Open new accounts (checking, savings, CD, IRA) and assist with loan products. Promote online and mobile banking.
Meet customer expectations and achieve service quality standards. Participate/oversee the sales referral process and assist management in coaching and mentoring branch staff members.
Perform all transactions required by a customer and use appropriate technology to provide services most effectively and efficiently. Maintain and balance a cash box. Utilize technology such as Teller Scanning Equipment, Cash Recycling and Cash Dispensing machines and support customers in the use of Coin Machines.
Act as Vault Teller ensuring adequacy of Branch cash for daily transactions by assisting the branch staff in ordering and shipping currency—coin and controlling—distributing cash to Tellers in prescribed limits.
Assist in community events and participate in and support CRA initiatives, activities and programs.
Report all significant matters, issues and unusual customer activity to Manager. Maintain personal knowledge of compliance and regulatory requirements.
Maintain knowledge and compliance with the Bank’s Code of Conduct and all policies and procedures.
Location: New York, NY. Salary: $85,000 – $140,000.
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