Globalpundits, Inc.
REQUIRED SKILLS
Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
3-5 years Local Area Network (LAN), WLAN, WAN
3-5 Year - Network administration – CISCO and PALO ALTO FIREWALL
Ability to lift and move PCs, monitors, and other equipment.
Valid driver’s License
Interpersonal skills
Verbal communication skills, written communication skills
3-5 YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
3-5 years of Ticketing System
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Network Certification
Ability to climb and work on a ladder to reach ceiling to install wireless access points.
Solar winds Orion
EKAHOU SIDEKICK
Specific duties and responsibilities will include but not limited to the following:
Monitor and identify issues with Agency wireless networks and remediate
Support wireless and network connectivity on Windows-based systems
Support wireless and network connectivity on Mac-based systems
Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
Manage the wireless network/device lifecycle at all stages
Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems
Assist with ISE registration of devices on the network
Conduct onsite wireless assessments. Create and maintain wireless heat maps projecting network coverage of access points using Ekahau unit and iPad.
Perform enterprise wireless network deployments, installations, and upgrades
Requires comfort working on a ladder; ability to lift 40 lbs.
Perform firmware/software/security/feature upgrades and other maintenance tasks
Monitor Agency trouble ticket system and complete network assigned tickets
Will serve as the Agency’s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
Assists Agency staff/contractors in resolving wireless and other network related problems
Coordinate and assist with testing and validation
Adhere to State and Agency security and IT policies and standards
Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
Assists various IT groups with other “non wireless” tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
Create, maintain, and review/improve upon notes and wireless documentation
Ability to plan, organize, review, and implement associated project milestones to completion.
Provides updates to Project Team
Each selected candidate will be utilized for 40 hours per week for the duration of this project. Job duties will require frequent site visits to remote office locations throughout the entire state of South Carolina, and the selected applicants must be flexible to the potential of travel days being extended beyond normal business hours.
Applicants must demonstrate good oral and written communication skills and be able to provide effective phone, desk-side, and support via email. Applicants must be able effectively communicate technical and project details with IT and non-IT staff and at all levels. Module support of the project.
Client will require the selected applicants to sign the Client confidentially agreement and/or Business Associate (BA) agreement if applicable.
Any changes to hours per day/week worked must be approved by Client.
Contractors must be available or onsite to Client during each day/week at the Agency’s discretion, excluding state holidays, throughout the term of the contract with any at-home/remote-work (i.e., outside the Agency) requiring prior approval.
Client may require that the selected applicants successfully complete online HIPAA training.
There will be a weekly review between each contractor and Client to ensure the expectations of this agreement are met.
Contractors must form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
Client will not accept any offers including an “up-lift” charge. The rate paid per contractor must not exceed the maximum rate established for this position described in the State contract terms.
Contractors are required to follow Agency IT Standards, policies, and procedures including documentation.
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Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)
3-5 years Local Area Network (LAN), WLAN, WAN
3-5 Year - Network administration – CISCO and PALO ALTO FIREWALL
Ability to lift and move PCs, monitors, and other equipment.
Valid driver’s License
Interpersonal skills
Verbal communication skills, written communication skills
3-5 YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
3-5 years of Ticketing System
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Network Certification
Ability to climb and work on a ladder to reach ceiling to install wireless access points.
Solar winds Orion
EKAHOU SIDEKICK
Specific duties and responsibilities will include but not limited to the following:
Monitor and identify issues with Agency wireless networks and remediate
Support wireless and network connectivity on Windows-based systems
Support wireless and network connectivity on Mac-based systems
Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
Manage the wireless network/device lifecycle at all stages
Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems
Assist with ISE registration of devices on the network
Conduct onsite wireless assessments. Create and maintain wireless heat maps projecting network coverage of access points using Ekahau unit and iPad.
Perform enterprise wireless network deployments, installations, and upgrades
Requires comfort working on a ladder; ability to lift 40 lbs.
Perform firmware/software/security/feature upgrades and other maintenance tasks
Monitor Agency trouble ticket system and complete network assigned tickets
Will serve as the Agency’s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
Assists Agency staff/contractors in resolving wireless and other network related problems
Coordinate and assist with testing and validation
Adhere to State and Agency security and IT policies and standards
Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained
Assists various IT groups with other “non wireless” tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)
Create, maintain, and review/improve upon notes and wireless documentation
Ability to plan, organize, review, and implement associated project milestones to completion.
Provides updates to Project Team
Each selected candidate will be utilized for 40 hours per week for the duration of this project. Job duties will require frequent site visits to remote office locations throughout the entire state of South Carolina, and the selected applicants must be flexible to the potential of travel days being extended beyond normal business hours.
Applicants must demonstrate good oral and written communication skills and be able to provide effective phone, desk-side, and support via email. Applicants must be able effectively communicate technical and project details with IT and non-IT staff and at all levels. Module support of the project.
Client will require the selected applicants to sign the Client confidentially agreement and/or Business Associate (BA) agreement if applicable.
Any changes to hours per day/week worked must be approved by Client.
Contractors must be available or onsite to Client during each day/week at the Agency’s discretion, excluding state holidays, throughout the term of the contract with any at-home/remote-work (i.e., outside the Agency) requiring prior approval.
Client may require that the selected applicants successfully complete online HIPAA training.
There will be a weekly review between each contractor and Client to ensure the expectations of this agreement are met.
Contractors must form productive working relationships with individuals from diverse backgrounds and at all organizational levels.
Client will not accept any offers including an “up-lift” charge. The rate paid per contractor must not exceed the maximum rate established for this position described in the State contract terms.
Contractors are required to follow Agency IT Standards, policies, and procedures including documentation.
#J-18808-Ljbffr