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Network Engineer

Jobs via Dice, Columbia, South Carolina, us, 29228

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Onsite/Local Network Engineer – Innosoul Inc. Job ID: SC-8493

Location: Columbia, SC (DPH)

Duration: 12 Months

Work Location: Role is fully onsite. Candidate must be a South Carolina resident or willing to relocate to SC prior to starting the role at their own expense.

Required Skills (Ranked by Importance)

3+ years of LAN, WLAN, WAN experience

3+ years in network administration with Cisco and Palo Alto firewalls

3+ years experience with Cisco Identity Services Engine (ISE)

3+ years using a ticketing system

Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)

Ability to climb and work on a ladder to install wireless access points

Ability to lift and move PCs, monitors, and other equipment (must lift 40 lbs.)

Valid driver's license

Strong interpersonal skills

Excellent verbal and written communication skills

Required Education Associate’s Degree in a relevant field of work or high school diploma with equivalent work experience.

Preferred Skills (Ranked by Importance)

Network Certification

Solarwinds Orion

Ekahau Sidekick

Scope of the Project The Agency’s Office of Information Technology (OIT) is upgrading the base network and wireless infrastructure to support critical systems for the Electronic-Health-Records (EHR) initiative. The project focuses on integration into an existing Identity-Based Networking Services (IBNS) solution, ensuring best security practices.

Responsibilities Provide statewide travel to agency facilities to assist with network equipment upgrades, facility relocations, issue resolution, and the installation and configuration of enterprise wireless access points. Work under the Network Operations team while collaborating with other teams and agency staff at all levels. Follow the Agency’s Change Management process, track and document work, and communicate status updates to management and the project manager. Self‑motivated, team‑oriented, work under limited supervision, and respond to priority tasks as needed.

Monitor and identify issues with agency wireless networks and remediate.

Support wireless and network connectivity on Windows‑based, Mac‑based, tablet, and iPhone (Apple) systems.

Manage the wireless network/device lifecycle at all stages.

Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems.

Assist with ISE registration of devices on the network.

Conduct onsite wireless assessments and create and maintain wireless heatmaps using Ekahau unit and iPad.

Perform enterprise wireless network deployments, installations, and upgrades.

Perform firmware, software, security, and feature upgrades and other maintenance tasks.

Monitor the agency trouble ticket system and complete network‑assigned tickets.

Serve as the agency’s first and second tier of support, fielding wireless and network connectivity technical support requests and resolving most common routine problems.

Assist agency staff/contractors in resolving wireless and other network‑related problems.

Coordinate and assist with testing and validation.

Adhere to state and agency security and IT policies and standards.

Work closely with key stakeholder groups, including Network, Security, and Server Hosting.

Assist various IT groups with non‑wireless tasks such as system/network installations and upgrades (e.g., racking equipment).

Create, maintain, and review/improve wireless documentation and notes.

Plan, organize, review, and implement associated project milestones to completion.

Provide updates to the project team.

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