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Onsite Network Engineer- Columbia, SC

Jobs via Dice, Columbia, South Carolina, us, 29228

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Onsite/Local Network Engineer Location: Columbia, SC

Duration: 12 Months

Work Location: Role is fully onsite. Candidate must be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

Required Skills (Rank in order of importance)

3+ years Local Area Network (LAN), WLAN, WAN

3+ years Network administration CISCO and PALO ALTO FIREWALL

3+ years CISCO IDENTIFY SERVICES ENGINE (ISE)

3+ years of Ticketing System

Understanding of computer and network operating system fundamentals (e.g., operating systems, applications, storage, networking)

Ability to climb and work on a ladder to reach the ceiling to install wireless access points

Ability to lift and move PCs, monitors, and other equipment

Valid driver's license

Interpersonal skills

Verbal communication skills, written communication skills

Required Education Associate’s Degree in a relevant field of work or high school diploma with equivalent work experience.

Preferred Skills (Rank in order of importance)

Network Certification

Solarwinds Orion

Ekahau Sidekick

Scope of the Project As the Agency continues to see increased growth of Enterprise Applications such as with the Electronic-Health-Records (EHR) initiative, the Agency’s Office of Information Technology (OIT) is upgrading the Agency’s base network and wireless infrastructure to allow critical systems to better leverage network resources, data, assets, infrastructure, and systems. Consistent with the best security practices, DPH has upgraded the Agency’s enterprise wireless networking system with focus on integration into an existing Identity-Based Networking Services (IBNS) solution.

Responsibilities include statewide travel to agency facilities to assist with network equipment upgrades, facility relocations, issue resolution, and the installation and configuration of enterprise wireless access points.

The selected applicants will work under the general guidance of the Network Operations team but will also be required to work closely with other teams and Agency staff at all levels. Selected candidates will follow the Agency’s Change Management process, tracking and documenting the work and other tasks regularly, and communicating status updates to management and the project manager.

Candidates must be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

Daily Duties / Responsibilities The network administrators for these openings, under the guidance of the assigned Agency Network Manager or lead, will coordinate daily/weekly assignments for the installation, deployment, diagnostics, and troubleshooting of the Agency’s critical enterprise wireless and network infrastructure. They will work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions. They will ensure assignments are completed accurately and on time, and regularly provide progress, task, and deliverable status updates to the assigned manager.

Specific Duties

Monitor and identify issues with Agency wireless networks and remediate

Support wireless and network connectivity on Windows-based systems

Support wireless and network connectivity on Mac-based systems

Support wireless connectivity on various tablets and phones (e.g., Apple devices)

Manage the wireless network/device lifecycle at all stages

Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems

Assist with ISE registration of devices on the network

Conduct onsite wireless assessments; create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad

Perform enterprise wireless network deployments, installations, and upgrades

Perform firmware/software/security/feature upgrades and other maintenance tasks

Monitor Agency trouble ticket system and complete network assigned tickets

Serve as the Agency’s first and second tier of support, fielding wireless and network connectivity technical support requests and troubleshooting/resolving most common/routine problems

Assist Agency staff/contractors in resolving wireless and other network-related problems

Coordinate and assist with testing and validation

Adhere to State and Agency security and IT policies and standards

Work closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintained

Assist various IT groups with other non-wireless tasks as assigned, such as system/network installations and upgrades (e.g., racking equipment)

Create, maintain, and review/improve upon notes and wireless documentation

Plan, organize, review, and implement associated project milestones to completion

Provide updates to project team

Requires comfort working on a ladder; ability to lift 40 lbs.

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