Knowledge Builders Inc
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HBITS-07-14331-IT Specialist-Mid Level
role at
Knowledge Builders Inc
Job Description
Project/Program:
ITS non-Agency support
Job Description:
Support nondedicated ITS staff across NYC and Long Island
Day To Day:
These resources will support the ITS nondedicated team CTO employees by installing, recovering, troubleshooting, updating, surplusing and refreshing computer equipment, including desktops, laptops, docking stations, phones, iPad & Apple devices, onboarding and offboarding employees.
Mandatory Qualifications
IT Specialist:
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms — beyond that of a Programmer.
Mid-Level:
36 - 60 Months: Candidate is able to work independently, without assistance.
Requested Qualifications
36 Months experience with Windows, MacOS, IPadOS, Omnisssa Horizon
24 Months Customer service experience
24 Months Hardware experience (Desktops, Laptops, iPad, iPhone, Thin Clients, Printers, scanners)
12 Months Asset management experience
12 months ITSM experience
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
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HBITS-07-14331-IT Specialist-Mid Level
role at
Knowledge Builders Inc
Job Description
Project/Program:
ITS non-Agency support
Job Description:
Support nondedicated ITS staff across NYC and Long Island
Day To Day:
These resources will support the ITS nondedicated team CTO employees by installing, recovering, troubleshooting, updating, surplusing and refreshing computer equipment, including desktops, laptops, docking stations, phones, iPad & Apple devices, onboarding and offboarding employees.
Mandatory Qualifications
IT Specialist:
Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms — beyond that of a Programmer.
Mid-Level:
36 - 60 Months: Candidate is able to work independently, without assistance.
Requested Qualifications
36 Months experience with Windows, MacOS, IPadOS, Omnisssa Horizon
24 Months Customer service experience
24 Months Hardware experience (Desktops, Laptops, iPad, iPhone, Thin Clients, Printers, scanners)
12 Months Asset management experience
12 months ITSM experience
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
#J-18808-Ljbffr