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PM Hotel Group

Full-Time Front Desk Agent| Home2 Suites |Silver Spring, MD

PM Hotel Group, Silver Spring, Maryland, United States, 20900

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Full-Time Front Desk Agent | Home2 Suites | Silver Spring, MD Job Category:

Front Desk

Requisition Number:

FULLT017536

Posted: October 6, 2025

Full-Time

On-site

Rate: 17.50 USD per hour

Locations Home2 Silver Spring 1701 Elton Rd Silver Spring, MD 20903, USA

You will be at the center of the hotel's universe—the front office. We need someone to be the face at our front desk. Are you happy, outgoing, and do you wear a welcoming smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you’ll be ensuring all guests receive excellent service from check-in to check-out.

A lot goes into creating a perfect hotel stay, and you’ll play a huge role in this. We are looking for you to OWN the front desk area.

Here are a few of the other tasks that will keep you busy on a daily basis:

Our fast-paced environment requires clear communication and a high level of professionalism. You should be passionate about providing exceptional customer service and adapting to changing situations.

You will have excellent knowledge of local restaurants, entertainment, and sporting events and be eager to share this information with our guests.

You’ll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.

Qualifications

High School diploma (or equivalent); three to six months of related experience preferred.

Must be a people-person and able to interact with all guests and team members in a polite and positive manner at all times.

Ability to work under pressure and fulfill requests in a timely manner.

Work Conditions

Physical ability to stand or sit for extended periods; ability to move around the front desk area.

Ability to carry or lift up to 50 pounds; ability to bend, twist, walk, and climb stairs.

Flexible schedule including nights, weekends, and holidays.

We offer excellent pay, hotel discounts, and the opportunity to be part of an evolving hotel company.

Equal Opportunity Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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