Washington State University
**Online applications must be received before 11:59pm on:**October 19, 2025If a date is not listed above, review the Applicant Instructions below for more details.**Available Title(s):**1247-YN\_ADMINPRO - Food Service Manager**Business Title:**Food Service Manager**Employee Type:**Admin. Professional**Position Details:****The Opportunity:**Under the general direction of the Associate Director of Residential Dining, this position is responsible for leading the operations at Northside Café and Espresso, ensuring high quality delivery of food and service to guests. With annual gross sales of $2.5 million, the unit serves 1,500–1,800 residential students and the broader campus community, providing over 8,500 meals and snacks weekly.This position supervises three Associate Managers (Executive Chef, Sous Chef, and Service Manager), 13 civil service staff, and 100–140 student employees. The Food Service Manager oversees both front-of-house and back-of-house operations, including customer service, cashiering, food production, inventory management, and sanitation. They lead menu planning aligned with Dining Services’ culinary vision, manage quality control, and ensure compliance with health and safety standards.Additional responsibilities include budget administration, policy development, labor management, and staff training. The Food Service Manager plays a key role in fostering student success through nutritious meal offerings and responsive service, while maintaining financial performance and employee satisfaction.****To support WSU’s ability to attract talent in a competitive job market, this recruitment has been approved for a hiring incentive payment of up to $4,000.00. More information regarding the hiring incentive payment program can be located on the HRS website:**** *****.*******Additional Information:**This is a full **time** (100**%** FTE), **permanent** position. This position is overtime **eligible.**
**Monthly Salary:**$4,942.10 - $7,567.00 | *Commensurate with experience and qualifications*
In accordance with , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
**Benefits:**WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the
and .**Required Qualifications:*** A Bachelor’s degree in hotel and restaurant administration, institutional management, business administration or closely related field and four (4) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.* Strong leadership skills, organizational abilities, and supervisory experience.* Previous experience supervising in multi-unit operations that reflect operational depth and breadth in scope and concept, or equivalent education/experience.* Must be able to work a flexible schedule including nights and weekends.* Previous experience managing or supervising and training a large, diverse staff.* Experience with labor cost controls.* Strong communication skills.* Strong demonstrated computer knowledge.* Possession of, or ability to obtain, a Washington State Food Handler’s Permit within 14 days of employment.* Must have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with
and departmental driving standards.**Preferred Qualifications*** Experience in University dining operations, including retail and board operations.* Experience with a scheduling software system, to manage and maintain work schedule for 150+ employees.* Experience with Point-of-Sale-System to accurately track sales data.* Experience with POS and Sales Reporting tools.* Qualified applicants for this position will be team players, possess excellent customer service skills, and remain calm under pressure.* Experience managing bargaining unit employees.**About Department/College/Area/ Campus** -
**Area/College:** Student Affairs
**Department Name:** Dining Services
**Location:** Pullman, WA
**Application Instructions:**Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter* **External candidates**, upload all documents in the “Application Document” section of your application.* **Current WSU Employees (internal candidates)**, before starting your Workday application, . Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.* Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.* Reference contact information will be requested later in the recruitment process through Workday.**Background Check:**This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.**Time Type:**Full time**Position Term:**12 MonthWashington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or .**Notice of Non-Discrimination**In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.More information, resources, and contact information are available here:WSU is Washington's land-grant university with campuses #J-18808-Ljbffr
**Monthly Salary:**$4,942.10 - $7,567.00 | *Commensurate with experience and qualifications*
In accordance with , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.
**Benefits:**WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the
and .**Required Qualifications:*** A Bachelor’s degree in hotel and restaurant administration, institutional management, business administration or closely related field and four (4) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.* Strong leadership skills, organizational abilities, and supervisory experience.* Previous experience supervising in multi-unit operations that reflect operational depth and breadth in scope and concept, or equivalent education/experience.* Must be able to work a flexible schedule including nights and weekends.* Previous experience managing or supervising and training a large, diverse staff.* Experience with labor cost controls.* Strong communication skills.* Strong demonstrated computer knowledge.* Possession of, or ability to obtain, a Washington State Food Handler’s Permit within 14 days of employment.* Must have, or be able to obtain by time of hire, a valid driver’s license and meet requirements in accordance with
and departmental driving standards.**Preferred Qualifications*** Experience in University dining operations, including retail and board operations.* Experience with a scheduling software system, to manage and maintain work schedule for 150+ employees.* Experience with Point-of-Sale-System to accurately track sales data.* Experience with POS and Sales Reporting tools.* Qualified applicants for this position will be team players, possess excellent customer service skills, and remain calm under pressure.* Experience managing bargaining unit employees.**About Department/College/Area/ Campus** -
**Area/College:** Student Affairs
**Department Name:** Dining Services
**Location:** Pullman, WA
**Application Instructions:**Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
1) Resume
2) Cover Letter* **External candidates**, upload all documents in the “Application Document” section of your application.* **Current WSU Employees (internal candidates)**, before starting your Workday application, . Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.* Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.* Reference contact information will be requested later in the recruitment process through Workday.**Background Check:**This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by , engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.**Time Type:**Full time**Position Term:**12 MonthWashington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or .**Notice of Non-Discrimination**In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.More information, resources, and contact information are available here:WSU is Washington's land-grant university with campuses #J-18808-Ljbffr