Ulta Beauty
Assistant Services Manager (Ulta Beauty)
Location: Henderson, NV | Salary: $65,000 - $125,000 | 1 month ago
Overview Lead a high‑performing team that consistently delivers sales growth in hair and skin services. The Assistant Services Manager supports the Experience Manager in leading stylists and estheticians, is accountable for all aspects of the services business—including service and merchandise sales, events, guest satisfaction, and operational excellence—while providing services behind the chair.
Responsibilities
Perform salon hair services, make‑up applications, skincare analysis, and product demonstrations with guests.
Achieve individual productivity goals each week.
Promote a culture of accountability to meet or exceed store goals related to service and merchandise sales, guest loyalty, payroll, omni‑channel, and retail shrink.
Drive company profitability through operational excellence, top‑line sales growth, and expense control.
Support the planning and execution of services events that deliver an unrivaled guest experience, drive brand partner collaboration, and deliver on sales and payroll goals set by Ulta Beauty.
Review, analyze, and react to Ulta Beauty’s financial and operational reporting regularly, including services visits and audit results.
Address under‑performing metrics related to the store’s service sales and develop strategies using company programs, tools, and resources to improve and grow these areas of the business.
Stay informed about new and existing industry trends, products, and services, and be knowledgeable about the ingredients and benefits of these trends to better serve guests.
Maintain prompt, regular attendance as the ASM and hold all services associates accountable to the Ulta Beauty attendance policy.
Support the attraction, hiring, and retention of a diverse team of service professionals, leveraging various methods including social media platforms.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open communication, and coaching to drive guest loyalty.
Train, coach, and develop services professionals using company programs, tools, and resources.
Create an inclusive environment that inspires growth and engagement of associates and ensures attendance at all required training programs.
Support all aspects of associate professional development, including training, competency‑based feedback, succession planning, and individual development plans to enable continuous development and drive sales performance.
Establish professional peer and brand partner relationships that foster collaboration to deliver on sales and service goals.
Promote a culture of service excellence among the leadership team by sharing best practices, establishing priorities, and providing support.
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store.
Regularly review and appropriately react to all company communication in a timely manner.
Adhere to and enforce the Ulta Beauty dress code.
Manage salon supply inventory and ordering process, ensuring budget adherence and product availability for services.
Use the company’s task management tool to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Support the Experience Manager and General Manager in scheduling service associates to optimize traffic patterns and support service professionals’ productivity.
Qualifications
Cosmetology school graduate and licensed in the state where required.
2–3+ years of fast‑paced salon management experience or related work experience.
Demonstrated knowledge of state board of cosmetology regulations and hiring requirements.
Financial management skills, including driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
Leadership and management experience with attracting, developing, and motivating top talent, adapting to change, and leading others through the change curve.
Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services where applicable.
Proficient with basic technology, including Point of Sale system, Microsoft Office programs, and Apple devices.
Strong collaboration and interpersonal skills.
Strong organizational skills to manage multiple tasks.
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
Special Position Requirements
Work a flexible, full‑time schedule that includes days, evenings, weekends, and holidays.
Attend corporate business meetings and conferences.
Continuous mobility throughout the store during shift.
Frequent standing, bending, reaching, and twisting during shift.
Continuous lifting and/or moving up to 10 lbs during shift.
Continuous coordination and manipulation of objects during shift.
Frequent use of a computer, telephonic devices, and related office supplies.
Pay and Benefits The pay range for this position is the higher of $12.00–$22.25 per hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan, with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Eligible associates may also earn overtime pay as required by applicable law. Full‑time associates are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time associates are eligible for dental, vision, life, and disability benefits. For additional information concerning benefits, visit the Ulta Beauty Benefits and Career Development page.
About Ulta Beauty Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with over 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points. Ulta Beauty also offers a full‑service salon in every store featuring hair, skin, brow, and make‑up services.
EEO Statement We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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Overview Lead a high‑performing team that consistently delivers sales growth in hair and skin services. The Assistant Services Manager supports the Experience Manager in leading stylists and estheticians, is accountable for all aspects of the services business—including service and merchandise sales, events, guest satisfaction, and operational excellence—while providing services behind the chair.
Responsibilities
Perform salon hair services, make‑up applications, skincare analysis, and product demonstrations with guests.
Achieve individual productivity goals each week.
Promote a culture of accountability to meet or exceed store goals related to service and merchandise sales, guest loyalty, payroll, omni‑channel, and retail shrink.
Drive company profitability through operational excellence, top‑line sales growth, and expense control.
Support the planning and execution of services events that deliver an unrivaled guest experience, drive brand partner collaboration, and deliver on sales and payroll goals set by Ulta Beauty.
Review, analyze, and react to Ulta Beauty’s financial and operational reporting regularly, including services visits and audit results.
Address under‑performing metrics related to the store’s service sales and develop strategies using company programs, tools, and resources to improve and grow these areas of the business.
Stay informed about new and existing industry trends, products, and services, and be knowledgeable about the ingredients and benefits of these trends to better serve guests.
Maintain prompt, regular attendance as the ASM and hold all services associates accountable to the Ulta Beauty attendance policy.
Support the attraction, hiring, and retention of a diverse team of service professionals, leveraging various methods including social media platforms.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open communication, and coaching to drive guest loyalty.
Train, coach, and develop services professionals using company programs, tools, and resources.
Create an inclusive environment that inspires growth and engagement of associates and ensures attendance at all required training programs.
Support all aspects of associate professional development, including training, competency‑based feedback, succession planning, and individual development plans to enable continuous development and drive sales performance.
Establish professional peer and brand partner relationships that foster collaboration to deliver on sales and service goals.
Promote a culture of service excellence among the leadership team by sharing best practices, establishing priorities, and providing support.
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store.
Regularly review and appropriately react to all company communication in a timely manner.
Adhere to and enforce the Ulta Beauty dress code.
Manage salon supply inventory and ordering process, ensuring budget adherence and product availability for services.
Use the company’s task management tool to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Support the Experience Manager and General Manager in scheduling service associates to optimize traffic patterns and support service professionals’ productivity.
Qualifications
Cosmetology school graduate and licensed in the state where required.
2–3+ years of fast‑paced salon management experience or related work experience.
Demonstrated knowledge of state board of cosmetology regulations and hiring requirements.
Financial management skills, including driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
Leadership and management experience with attracting, developing, and motivating top talent, adapting to change, and leading others through the change curve.
Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services where applicable.
Proficient with basic technology, including Point of Sale system, Microsoft Office programs, and Apple devices.
Strong collaboration and interpersonal skills.
Strong organizational skills to manage multiple tasks.
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
Special Position Requirements
Work a flexible, full‑time schedule that includes days, evenings, weekends, and holidays.
Attend corporate business meetings and conferences.
Continuous mobility throughout the store during shift.
Frequent standing, bending, reaching, and twisting during shift.
Continuous lifting and/or moving up to 10 lbs during shift.
Continuous coordination and manipulation of objects during shift.
Frequent use of a computer, telephonic devices, and related office supplies.
Pay and Benefits The pay range for this position is the higher of $12.00–$22.25 per hour or services pay for the workweek pursuant to the Company’s Services Compensation Plan, with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Eligible associates may also earn overtime pay as required by applicable law. Full‑time associates are eligible for paid time off, health, dental, vision, life, and disability benefits. Part‑time associates are eligible for dental, vision, life, and disability benefits. For additional information concerning benefits, visit the Ulta Beauty Benefits and Career Development page.
About Ulta Beauty Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with over 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points. Ulta Beauty also offers a full‑service salon in every store featuring hair, skin, brow, and make‑up services.
EEO Statement We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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