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HC-Resource

Front of House Manager

HC-Resource, Fayetteville, North Carolina, United States, 28305

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Overview

HC-Resource is on the hunt for a Front of House Manager in Fayetteville, NC! Join a team celebrated for its top-quality food, impressive craft beer lineup, and a commitment to exceptional customer service. If you’re passionate about hospitality, made-from-scratch dishes, and crafting memorable guest experiences, we’d love to connect! Position Highlights

Location:

Steele Creek, NC Experience Required:

Full-service management with a focus on guest relations and team development Responsibilities

Team Recruitment & Development:

Hire, train, and cultivate a standout team that delivers best-in-class customer service Inventory Management:

Maintain inventory levels to reduce stockouts and keep things fresh—especially important for bottled beer and liquor Exceptional Training:

Lead industry-leading training programs to set your team up for success Employee Relations:

Communicate effectively and tailor your approach to foster a supportive work environment Operations & Financials:

Oversee daily operations, analyze financial reports, and manage expenses to align with budget goals Scheduling & Organization:

Post schedules on time and complete routine tasks promptly Customer Service Focus:

Set the bar high for customer service, ensuring every guest has an unforgettable experience Shift Management:

Run efficient, high-energy shifts that keep both guests and employees engaged What We’re Looking For

Proven Leadership in Full-Service:

Successful background managing high-volume, full-service restaurants Customer Service Commitment:

Strong dedication to providing exceptional hospitality, with a knack for making guests feel at home Motivational Leader:

Inspire and drive your team to exceed expectations by leading by example Safe & Fun Environment:

Foster a positive atmosphere that encourages repeat business and team satisfaction Operational Excellence:

A focus on meeting targets for sales, quality, hospitality, cleanliness, and more Clear Communication:

Communicate openly, effectively, and with a positive, solution-oriented attitude Who We Are

Our kitchen is dedicated to scratch-made comfort food classics, including BBQ sauces, dressings, and fan favorites like mac ’n cheese and brisket chili. We’re passionate about keeping things fresh, with a daily rotating selection of craft beers, cocktails, and an extensive bourbon and scotch collection. We’ve built a community-focused atmosphere with live music, events, and a pet-friendly patio for our guests to enjoy. Whether they’re beer enthusiasts, food lovers, or just looking for a great time, we make sure there’s something for everyone. Ready to take your hospitality career to the next level? Apply today and help us create a memorable experience for every guest, every time!

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