Arch Telecom
Retail Store Manager OWATONNA | W Bridge St
Arch Telecom, Owatonna, Minnesota, United States, 55060
Retail Store Manager OWATONNA | W Bridge St
What you\'ll do in your role? Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology in-store. Ensure the store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives. Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love, including unique accessories and emerging Internet of Things (IoT) devices. Maintain the store at its best and deliver a first-class customer experience. Lead by example, demonstrating what it takes for the team to achieve objectives, including: Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology in-store. Ensure the store meets or exceeds sales goals, overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up-and-coming IoT devices. Maintain the store at its best. Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our expanding coverage stacks up in the customer\'s neighborhood, providing a fast LTE network. How plans and services enable customers to stay unlimited, stay connected and go further. How we\'re redefining wireless, including device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with employees across channels, including business and customer service to: Own the customer experience and resolve issues, creating a seamless environment. Identify and hand off small business leads. Develop strong peer relationships where everyone is accountable for the company\'s success. Be willing to have a good time while providing first-class customer experience. The Ideal Candidate Will Bring Leadership Competitive drive and the confidence to succeed in a fast-paced sales environment Willingness to lead your team, share best practices, while serving customers and providing resolutions Effective in operational, financial and performance management Amazing communication skills with your team and customers Prior wireless sales experience What’s in it for you? Employee Stock Ownership Program (ESOP) Competitive salary Bonus earnings Automatic raises when reaching milestones Career advancement opportunities A culture of care and excellence Health benefits for full-time employees What “must haves” do you need? Be at least 18 years of age Wireless sales experience High school diploma or GED Ability to stand for long periods Ability to lift objects up to 25 lbs Reliable transportation Full-time availability (45 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce and welcome everyone to our team. YOU BE YOU! Apply Now: www.archtelecom.net Inquiries: Recruiting@archtelecom.net IND2
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What you\'ll do in your role? Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology in-store. Ensure the store meets or exceeds sales goals, overseeing all store functions from sales and inventory to the implementation of new store programs and initiatives. Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love, including unique accessories and emerging Internet of Things (IoT) devices. Maintain the store at its best and deliver a first-class customer experience. Lead by example, demonstrating what it takes for the team to achieve objectives, including: Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Explore individual needs and provide hands-on demonstrations of the latest technology in-store. Ensure the store meets or exceeds sales goals, overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up-and-coming IoT devices. Maintain the store at its best. Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our expanding coverage stacks up in the customer\'s neighborhood, providing a fast LTE network. How plans and services enable customers to stay unlimited, stay connected and go further. How we\'re redefining wireless, including device and account inspection, review and troubleshooting. Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with employees across channels, including business and customer service to: Own the customer experience and resolve issues, creating a seamless environment. Identify and hand off small business leads. Develop strong peer relationships where everyone is accountable for the company\'s success. Be willing to have a good time while providing first-class customer experience. The Ideal Candidate Will Bring Leadership Competitive drive and the confidence to succeed in a fast-paced sales environment Willingness to lead your team, share best practices, while serving customers and providing resolutions Effective in operational, financial and performance management Amazing communication skills with your team and customers Prior wireless sales experience What’s in it for you? Employee Stock Ownership Program (ESOP) Competitive salary Bonus earnings Automatic raises when reaching milestones Career advancement opportunities A culture of care and excellence Health benefits for full-time employees What “must haves” do you need? Be at least 18 years of age Wireless sales experience High school diploma or GED Ability to stand for long periods Ability to lift objects up to 25 lbs Reliable transportation Full-time availability (45 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce and welcome everyone to our team. YOU BE YOU! Apply Now: www.archtelecom.net Inquiries: Recruiting@archtelecom.net IND2
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