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Peachtree Group Hospitality Management

Guest Service Agent

Peachtree Group Hospitality Management, Atlanta, Georgia, United States, 30383

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Overview

Guest Service Agent role at Peachtree Group Hospitality Management. The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Responsibilities

Process check-ins and check-outs accurately and efficiently. Secure payment and verify/adjust guest billing as needed. Assist guests with reservations and requests in a friendly, professional, and timely manner. Anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service. Ensure all actions comply with brand standards and quality guidelines. Benefits

Medical, dental, vision, disability, and life insurance. 401(k) retirement match. Paid Holidays and Paid Time Off. Employee Assistance Program and Fund. Job Details

Location: Atlanta, GA Note

Other postings and listings included in the source text are not part of this refined description.

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