Peachtree Group Hospitality Management
Guest Service Agent
Peachtree Group Hospitality Management, Dallas, Texas, United States, 75215
Overview
Guest Service Agent role at Peachtree Group Hospitality Management. The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Responsibilities
Process guest check-ins and check-outs Secure payment and verify/adjust billing Assist guests with reservations and requests in a friendly, professional and timely manner Maintain high standards of quality to ensure guest satisfaction Anticipate guest needs and provide creative solutions to exceptional service Ensure compliance with brand standards Benefits
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Hospitality
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Guest Service Agent role at Peachtree Group Hospitality Management. The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Responsibilities
Process guest check-ins and check-outs Secure payment and verify/adjust billing Assist guests with reservations and requests in a friendly, professional and timely manner Maintain high standards of quality to ensure guest satisfaction Anticipate guest needs and provide creative solutions to exceptional service Ensure compliance with brand standards Benefits
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Hospitality
#J-18808-Ljbffr