Lahey Hospital & Medical Center
Administrative Assistant-General Surgery
Lahey Hospital & Medical Center, Burlington, Massachusetts, us, 01805
Overview
Administrative Assistant – General Surgery. Provides administrative support for the department with extensive interaction with the public, visitors, patients, families and providers. Supports a team of providers and contributes to smooth department operations. Responsibilities
Answers and screens telephone calls; takes accurate messages or directs calls to the appropriate person. Greets and directs patients, families, visitors and staff; responds to requests in a timely manner and provides clear information within scope of knowledge and authority. Types and prepares correspondence and documents; proofreads and edits for grammar, punctuation and spelling; drafts routine correspondence. Compiles and distributes reports and other information as needed. Schedules appointments and meetings; maintains calendars for assigned staff; assists in preparation for conferences and events. Prepares and routes routine administrative forms and documents; routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays, problems and errors; provides positive customer service to support department operations. Performs routine clerical duties (mail handling, photocopying, filing, distributing documents) and maintains department files and databases. Enters information from source documents into databases/spreadsheets; may update patient demographics and insurance information; obtains specialist referrals for appointments. Schedules patient appointments using scheduling tools; coordinates ancillary appointments and procedures with other hospital staff as needed. Obtains patient information and materials from referral sources; prepares patient records for clinical activities; acts as liaison with other departments and external customers; handles confidential information appropriately. Assists licensed practitioners by queuing prescriptions for renewal. Hours and Location
Hours: 8:30–5:00; Time Type: Full time; Work Shift: Day; FLSA Status: Non-Exempt. Required Qualifications
High School diploma or GED required. 0-1 year of related work experience required. Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access). As a health care organization, we require compliance with influenza vaccination as a condition of employment. Additional Information
Equal Opportunity Employer/Veterans/Disabled. Employment details
Job function: Administrative Industry: Hospitals and Health Care Employment type: Full-time Seniority level: Entry level
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Administrative Assistant – General Surgery. Provides administrative support for the department with extensive interaction with the public, visitors, patients, families and providers. Supports a team of providers and contributes to smooth department operations. Responsibilities
Answers and screens telephone calls; takes accurate messages or directs calls to the appropriate person. Greets and directs patients, families, visitors and staff; responds to requests in a timely manner and provides clear information within scope of knowledge and authority. Types and prepares correspondence and documents; proofreads and edits for grammar, punctuation and spelling; drafts routine correspondence. Compiles and distributes reports and other information as needed. Schedules appointments and meetings; maintains calendars for assigned staff; assists in preparation for conferences and events. Prepares and routes routine administrative forms and documents; routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays, problems and errors; provides positive customer service to support department operations. Performs routine clerical duties (mail handling, photocopying, filing, distributing documents) and maintains department files and databases. Enters information from source documents into databases/spreadsheets; may update patient demographics and insurance information; obtains specialist referrals for appointments. Schedules patient appointments using scheduling tools; coordinates ancillary appointments and procedures with other hospital staff as needed. Obtains patient information and materials from referral sources; prepares patient records for clinical activities; acts as liaison with other departments and external customers; handles confidential information appropriately. Assists licensed practitioners by queuing prescriptions for renewal. Hours and Location
Hours: 8:30–5:00; Time Type: Full time; Work Shift: Day; FLSA Status: Non-Exempt. Required Qualifications
High School diploma or GED required. 0-1 year of related work experience required. Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access). As a health care organization, we require compliance with influenza vaccination as a condition of employment. Additional Information
Equal Opportunity Employer/Veterans/Disabled. Employment details
Job function: Administrative Industry: Hospitals and Health Care Employment type: Full-time Seniority level: Entry level
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