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MGM Resorts International

Poker Tournament Supervisor - Temporary - Borgata

MGM Resorts International, Brooklyn, New York, United States, 08400

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Poker Tournament Supervisor - Temporary - Borgata

Join MGM Resorts International as a Poker Tournament Supervisor. We seek a dynamic leader with a passion for poker and a commitment to excellence to create unique and show-stopping experiences for our guests. Atlantic City, New Jersey. The SHOW Comes Alive At MGM Resorts International. Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? We want individuals like YOU to create unique experiences for our guests. The Job The Day-to-day

Supervise assigned operational functions of the Poker Tournament consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives Facilitate and operate daily poker tournaments, greet players and maintain the Poker games seating list Explain games and procedures, and assist the guests with any necessary requests Solicit feedback from employees and ideas and suggestions from guests for new products, services, technology and processes to ensure the company’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment Resolve guest and employee complaints, escalate to Tournament Manager if needed Maintain table game signage; replace old signs and create new ones per the request of Poker Tournament personnel Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes Adhere to the company’s status quo third party representation philosophy, complies with company policies, legal requirements and collective bargaining agreements

The Ideal Candidate

High School Diploma or GED 1+ Years of Prior Relevant Experience in a similar role The Perks & Benefits

Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Pay Rate

The rate for this role is: $25.00. This is a tip eligible position. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans.

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