YMCA of Greater Cleveland
Member Service Representative - French Creek YMCA
YMCA of Greater Cleveland, Avon, Ohio, United States, 44011
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.
Responsibilities
Process payments and maintain balanced cash drawer and receipting according to procedures.
Inform supervisor and/or co-workers of any dilemmas, concerns, and updates during working times.
Apply working knowledge of membership system to job responsibilities in the following areas: data entry, maintenance, reporting, etc.
Complete accurate data entry and maintain records on new members, renewals, program participants and guests.
Ensure maintenance of all member resource information at front desk.
Keep front desk and lobby area neat, clean and professional.
Greet members / visitors according to YMCA guidelines.
Qualifications
High School Diploma or GED preferred.
Strong customer service skills.
Cash management experience.
Organized and able to follow directions.
Friendly, outgoing personality.
Comfortable working in a membership driven environment.
Ability to perform multiple tasks in diverse situations successfully.
Computer and keyboarding experience.
Strong communication skills and phone etiquette.
Benefits
A free membership to your local YMCA and discount to YMCA programs including childcare.
Additional employee discounts at many places in and around town.
Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation.
Additional Information Occasional evening and weekend availability required. This is a Part Time position.
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Responsibilities
Process payments and maintain balanced cash drawer and receipting according to procedures.
Inform supervisor and/or co-workers of any dilemmas, concerns, and updates during working times.
Apply working knowledge of membership system to job responsibilities in the following areas: data entry, maintenance, reporting, etc.
Complete accurate data entry and maintain records on new members, renewals, program participants and guests.
Ensure maintenance of all member resource information at front desk.
Keep front desk and lobby area neat, clean and professional.
Greet members / visitors according to YMCA guidelines.
Qualifications
High School Diploma or GED preferred.
Strong customer service skills.
Cash management experience.
Organized and able to follow directions.
Friendly, outgoing personality.
Comfortable working in a membership driven environment.
Ability to perform multiple tasks in diverse situations successfully.
Computer and keyboarding experience.
Strong communication skills and phone etiquette.
Benefits
A free membership to your local YMCA and discount to YMCA programs including childcare.
Additional employee discounts at many places in and around town.
Eligible employees receive comprehensive Benefits Plan including Health, Dental, Vision, Employee Assistance Plan, Retirement 8% paid by the YMCA of Greater Cleveland and paid vacation.
Additional Information Occasional evening and weekend availability required. This is a Part Time position.
#J-18808-Ljbffr