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Blackberry Farm

Assistant Dining Room Manager

Blackberry Farm, Cashiers, North Carolina, United States, 28717

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The Assistant Dining Room Manager is responsible for managing and assisting the overall operation of the front‑of‑the‑house food and beverage experience for all guests which includes but is not limited to dinner, bar services, events, group services, coffee stations, and pantries. Must have the flexibility to work weekends and holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Training and knowledge of team

Communicate all internal information

Coordinate schedule needs of staff

Daily operation of dining room: openings, line‑up, service, and closing

Coordinate daily needs of both shifts to ensure proper coverage and care of guests

Coordinate room set‑ups/floor charts

Monthly china/linen/silverware inventory and ordering needs

Development and support of team and captains

Support the wine program

Sustain the positive morale of the team

Special cleaning projects

Monitor service standards

Monitor dining times

Manage guest seating plans

Collect information and remarks from guests

Guest communication

Oversee daily menu production

Ownership of corporate meeting functions

Attend weekly team meetings / Group Meetings / All Manager Meetings

Maintain the look, maintenance, and cleanliness of the restaurant

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other team members and managers and interact with our guests.

QUALIFICATIONS AND SKILLS SUPERVISORY RESPONSIBILITIES

Dining Room Supervisors and line‑level team

EDUCATION AND/OR EXPERIENCE

1-2 years’ operational management or supervisory experience in an upscale dining room

Knowledge of wine and spirits

Computer experience: Word processing, spreadsheets, property management systems

LANGUAGE SKILLS

Must have excellent verbal and written communication skills

Must have strong listening and interpretive skills

Must be able to communicate effectively with guests, managers, and team members

MATHATICAL SKILLS

Knowledge and understanding of property management cashiering procedures

Ability to understand and comprehend budgeting issues and labor calculation

REASONING ABILITY

Strong perceptive skills

Knowledge and ability to read personalities

Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

Must be able to lift up to 40 lbs.

Must be able to be on feet for a long period of time

Must be able to safely operate a company vehicle or golf cart

Must be able to work outside in all weather conditions

WORK ENVIRONMENT

Dining Room, Bar, and Kitchen areas

1,400 acres of High Hampton property

Disclaimer: This job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict the tasks that may be assigned. The critical features are specified but are subject to change at any time for various reasons, including management discretion.

High Hampton is an Equal Opportunity Employer.

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