The Dollywood Company
Catering Sales Manager - Dollywood Resorts
The Dollywood Company, Pigeon Forge, Tennessee, us, 37868
Overview
Summary of Essential Functions & Responsibilities Prospect, negotiate and generate definite business working through the appropriate hospitality channels such as phone calls, sales system data base on past business/existing maintenance accounts, daily follow up with RFP requests through CVENT and direct internal channels, referrals, event follow up, and other means to find qualifying business for the resorts Responsible for planning, executing and managing all the details for each meeting/event booked Finalize BEO’s and resumes and attend weekly BEO meeting with operational departments Attend hospitality related industry events specifically to identify new potential business Plan and conduct site visits with clients that best represent and showcases our resorts and overall brand Actively participate with industry (SMWA, Wedding Professional, NYP) and local organizations to generate leads for the resort Daily communication with key accounts, decision makers to identify future business for both resorts. Engage in relationship building with those accounts to ensure proper follow up on an ongoing basis Respond to all inquiries in a timely matter and ensure the client receives the best customer care that exceeds their expectations Assist with the development of key action plans that align with our overall core values and sales and catering goals Attend daily, weekly and monthly department meetings and participate in other resort core culture events Prepare weekly report to highlight sales activities and review with the team to ensure set goals are met. Track monthly production towards quarterly catering sales goals set forth by the Area Director of Sales Has a thorough understanding of resort facilities & amenities, Dollywood Park offerings and ability to effectively communicate the entire brand experience to potential clients. Conduct tours of property to potential guests/clients and entertain them on property during site inspections and pre-planning trips when appropriate. Complete required site forms to alert the hotel of the tours. Ability to access and understand internal sales system (delphi.fdc), and Salesforce Maintain current knowledge of comp set, changes in the market/area to best position our resorts to the clients Ability to work in a team environment, share best practices, train, encourage and support our hosts Communicate effectively with our resort team, especially food & beverage, event technology, and operational departments to ensure the success of each group booked Conduct meet and greet with clients and coordinate handover to Director of Banquets and/or Banquet Manager Collaborate with catering and sales team to develop marketing plans, budget analysis and menu Assists marketing through monthly/weekly updates of wedding websites and social media with photographs, testimonials, and special promotions Conduct post-event evaluations to determine how future events could be improved Management reserves the right to change and/or add to these duties at any time. Seniority level
Entry level Employment type
Other Job function
Sales and Business Development Industries
Entertainment Providers Referrals increase your chances of interviewing at The Dollywood Company by 2x Get notified about new Catering Sales Manager jobs in
Pigeon Forge, TN .
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Summary of Essential Functions & Responsibilities Prospect, negotiate and generate definite business working through the appropriate hospitality channels such as phone calls, sales system data base on past business/existing maintenance accounts, daily follow up with RFP requests through CVENT and direct internal channels, referrals, event follow up, and other means to find qualifying business for the resorts Responsible for planning, executing and managing all the details for each meeting/event booked Finalize BEO’s and resumes and attend weekly BEO meeting with operational departments Attend hospitality related industry events specifically to identify new potential business Plan and conduct site visits with clients that best represent and showcases our resorts and overall brand Actively participate with industry (SMWA, Wedding Professional, NYP) and local organizations to generate leads for the resort Daily communication with key accounts, decision makers to identify future business for both resorts. Engage in relationship building with those accounts to ensure proper follow up on an ongoing basis Respond to all inquiries in a timely matter and ensure the client receives the best customer care that exceeds their expectations Assist with the development of key action plans that align with our overall core values and sales and catering goals Attend daily, weekly and monthly department meetings and participate in other resort core culture events Prepare weekly report to highlight sales activities and review with the team to ensure set goals are met. Track monthly production towards quarterly catering sales goals set forth by the Area Director of Sales Has a thorough understanding of resort facilities & amenities, Dollywood Park offerings and ability to effectively communicate the entire brand experience to potential clients. Conduct tours of property to potential guests/clients and entertain them on property during site inspections and pre-planning trips when appropriate. Complete required site forms to alert the hotel of the tours. Ability to access and understand internal sales system (delphi.fdc), and Salesforce Maintain current knowledge of comp set, changes in the market/area to best position our resorts to the clients Ability to work in a team environment, share best practices, train, encourage and support our hosts Communicate effectively with our resort team, especially food & beverage, event technology, and operational departments to ensure the success of each group booked Conduct meet and greet with clients and coordinate handover to Director of Banquets and/or Banquet Manager Collaborate with catering and sales team to develop marketing plans, budget analysis and menu Assists marketing through monthly/weekly updates of wedding websites and social media with photographs, testimonials, and special promotions Conduct post-event evaluations to determine how future events could be improved Management reserves the right to change and/or add to these duties at any time. Seniority level
Entry level Employment type
Other Job function
Sales and Business Development Industries
Entertainment Providers Referrals increase your chances of interviewing at The Dollywood Company by 2x Get notified about new Catering Sales Manager jobs in
Pigeon Forge, TN .
#J-18808-Ljbffr