EcoEnclose
Overview
As an Account Manager at EcoEnclose, you will be responsible for deepening relationships with existing customers, identifying new opportunities for growth within accounts, and ensuring high retention and satisfaction. You will serve as a trusted advisor and strategic partner, committed to helping our customers thrive while advancing our mission of sustainability. This role is ideal for someone who thrives in a purpose-driven, fast-paced environment and is motivated by both results and relationships. Base pay range
$90,000.00/yr - $150,000.00/yr 12-Month Key Goals
Manage minimum $4,000,000 book of business Maintain 20-80 customer accounts with top tier service Grow existing accounts 25% Year over Year with enterprise and mid-market clients: Expand on existing programs; Convert at 40% rate for new skus; Increase wallet share until total saturation Retain 90% of new customers after their first year; Assess customer health quarterly - 75% of accounts in "Thriving" state Work collaboratively with AE to onboard new customers as EcoAllys monthly with speed and accuracy. Ensure seamless accounts transitions Deliver 95% of new SKU projects & reorders on-time & error-free Key Responsibilities
Account Growth & Retention: Proactively manage & grow a portfolio of existing customer accounts; Identify growth opportunities through upselling, cross-selling, and expansion strategies; Develop and execute account plans focused on customer success and retention; Monitor account health and usage data to proactively identify risk and engagement opportunities Customer Engagement & Relationship Building: Cultivate strong, trust-based relationships with key customer stakeholders; Become an extension of your customer\'s team; Understand customers\' sustainability goals and help them align with EcoEnclose solutions; Provide a roadmap to help customers achieve their sustainability metrics; Advocate for customer needs and drive product innovation Operational Excellence: Ensure timely and accurate execution of orders, quoting, and follow-up; Maintain up-to-date account records in CRM; Coordinate with cross-functional teams to deliver seamless service Strategic Advising: Understand customers\' annual purchasing schedule; Conduct quarterly business reviews; Act as a sustainability advisor; Provide accurate sustainability reporting data via EcoReports Requirements
4+ years of demonstrated success in sales, strategic growth roles, account management, or project management in a B2B environment Results oriented with a proven sales track record Ability to build trust with key contacts, demonstrate problem-solving, and align with EcoEnclose\'s sustainability vision Confident written and verbal communication; ability to articulate tradeoffs and navigate stakeholder relationships Ability to generate and execute against a complex project plan Ability to prioritize against a large to-do list Growth mindset and determination to contribute to EcoEnclose\'s double-digit YoY growth Benefits
$70,000 base salary with $10,000 to $80,000 in additional commission Competitive benefits package, including 401K, health, vision, and dental coverage Louisville, Colorado based role. Hybrid work environment Seniority level
Associate Employment type
Full-time Job function
Other Industries
IT Services and IT Consulting
#J-18808-Ljbffr
As an Account Manager at EcoEnclose, you will be responsible for deepening relationships with existing customers, identifying new opportunities for growth within accounts, and ensuring high retention and satisfaction. You will serve as a trusted advisor and strategic partner, committed to helping our customers thrive while advancing our mission of sustainability. This role is ideal for someone who thrives in a purpose-driven, fast-paced environment and is motivated by both results and relationships. Base pay range
$90,000.00/yr - $150,000.00/yr 12-Month Key Goals
Manage minimum $4,000,000 book of business Maintain 20-80 customer accounts with top tier service Grow existing accounts 25% Year over Year with enterprise and mid-market clients: Expand on existing programs; Convert at 40% rate for new skus; Increase wallet share until total saturation Retain 90% of new customers after their first year; Assess customer health quarterly - 75% of accounts in "Thriving" state Work collaboratively with AE to onboard new customers as EcoAllys monthly with speed and accuracy. Ensure seamless accounts transitions Deliver 95% of new SKU projects & reorders on-time & error-free Key Responsibilities
Account Growth & Retention: Proactively manage & grow a portfolio of existing customer accounts; Identify growth opportunities through upselling, cross-selling, and expansion strategies; Develop and execute account plans focused on customer success and retention; Monitor account health and usage data to proactively identify risk and engagement opportunities Customer Engagement & Relationship Building: Cultivate strong, trust-based relationships with key customer stakeholders; Become an extension of your customer\'s team; Understand customers\' sustainability goals and help them align with EcoEnclose solutions; Provide a roadmap to help customers achieve their sustainability metrics; Advocate for customer needs and drive product innovation Operational Excellence: Ensure timely and accurate execution of orders, quoting, and follow-up; Maintain up-to-date account records in CRM; Coordinate with cross-functional teams to deliver seamless service Strategic Advising: Understand customers\' annual purchasing schedule; Conduct quarterly business reviews; Act as a sustainability advisor; Provide accurate sustainability reporting data via EcoReports Requirements
4+ years of demonstrated success in sales, strategic growth roles, account management, or project management in a B2B environment Results oriented with a proven sales track record Ability to build trust with key contacts, demonstrate problem-solving, and align with EcoEnclose\'s sustainability vision Confident written and verbal communication; ability to articulate tradeoffs and navigate stakeholder relationships Ability to generate and execute against a complex project plan Ability to prioritize against a large to-do list Growth mindset and determination to contribute to EcoEnclose\'s double-digit YoY growth Benefits
$70,000 base salary with $10,000 to $80,000 in additional commission Competitive benefits package, including 401K, health, vision, and dental coverage Louisville, Colorado based role. Hybrid work environment Seniority level
Associate Employment type
Full-time Job function
Other Industries
IT Services and IT Consulting
#J-18808-Ljbffr