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Lowe's Companies, Inc.

Full Time - Sales Associate - Building Materials - Closing

Lowe's Companies, Inc., Boiling Springs, South Carolina, United States

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Overview

Full Time - Sales Associate - Building Materials - Closing Join to apply for the Full Time - Sales Associate - Building Materials - Closing role at Lowe's Companies, Inc.

Your Day at Lowe's

As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. Daily responsibilities may vary by department and you will work in one of the following departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Responsibilities

Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.

Assist customers with locating and handling merchandise.

Stock merchandise by identifying empty shelf areas and replenishing supplies.

Process orders and deliveries accurately so customers receive merchandise as expected and on time.

Cross-functionally train in other areas of the store to help deliver the best customer service.

Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).

Guide customers through shopping or checkout.

Complete other duties as assigned.

Minimum Qualifications

6 months experience using a computer, including inputting, accessing, modifying, or outputting information.

6 months experience using common retail technology, such as smartphones and tablets.

Reading, writing, and performing basic arithmetic (addition and subtraction).

Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

Preferred Qualifications

6 months of retail and/or customer service experience.

Bi-lingual skills.

Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Benefits and Support

Health insurance options to support well-being.

Educational opportunities with Lowe's tuition assistance program.

Company-matching 401(k) and optional Employee Stock Purchase Program.

10% Associate Discount.

Track to the Trades program to learn new trade skills.

Travel Requirements This role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may be required.

Working Conditions Environmental factors vary by location. You may work indoors or outdoors with exposure to varying climates, noises, and equipment. Lifting may require team efforts for heavier items, and proper training or assistance is required for powered equipment.

About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 stores and employs about 300,000 associates. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Seniorities and Employment

Seniority level: Associate

Employment type: Full-time

Job function: General Business and Customer Service

Industries: Retail

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