Tech Keys Llc
Tech-Keys is looking for an Experienced Tier 2 IT Engineer to join their team! The successful candidate will work out of one of our clients headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and onsite support. They should be comfortable with quickly adapting to new technologies and working both independently and in a team environment.
Responsibilities:
Diagnose and troubleshoot technical issues
Maintain computer systems
Provide remote and onsite support
Maintain documentation of processes, issues, and solutions
Requirements
2+ years of experience in IT engineering and/or customer facing Knowledge of Windows and Linux operating systems Familiarity with networking concepts and tools Excellent problem-solving and communication skills Expected Outcomes
Resolve technical issues in both a remote and on-siteenvironment Interact with members of client headquarters, including high level executives Provide the best possible solution to clients Maintaining clear communication with clients Keeping assigned tickets organized and updated Periodic assignment of afterhours on-call support Up to $60K / Year, based on experience Health, Dental, Vision & otheradditionalbenefits 401K (With 3% Match) eligible after 90 Days Generous PTO Interview Process
Apply to the position, upload your resume, and answer the questions in the application. Upon reviewing your resume,we'llsend you an email with a link toa performa one-way video interview. Upon reviewing the video interview,we'llemail you asking tosetupan in-person interview. After the interview we will email you asking for references. We will call you letting you know our decision and discuss compensation. At any point during this process if we feel you will not be a fit, we will let you know, we do not leave applications unanswered!
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2+ years of experience in IT engineering and/or customer facing Knowledge of Windows and Linux operating systems Familiarity with networking concepts and tools Excellent problem-solving and communication skills Expected Outcomes
Resolve technical issues in both a remote and on-siteenvironment Interact with members of client headquarters, including high level executives Provide the best possible solution to clients Maintaining clear communication with clients Keeping assigned tickets organized and updated Periodic assignment of afterhours on-call support Up to $60K / Year, based on experience Health, Dental, Vision & otheradditionalbenefits 401K (With 3% Match) eligible after 90 Days Generous PTO Interview Process
Apply to the position, upload your resume, and answer the questions in the application. Upon reviewing your resume,we'llsend you an email with a link toa performa one-way video interview. Upon reviewing the video interview,we'llemail you asking tosetupan in-person interview. After the interview we will email you asking for references. We will call you letting you know our decision and discuss compensation. At any point during this process if we feel you will not be a fit, we will let you know, we do not leave applications unanswered!
#J-18808-Ljbffr