National Black MBA Association
Risk & Control Performance & Organization Change Management
National Black MBA Association, Getzville, New York, United States, 14068
Overview
The Client Organization was established to drive enterprise‑wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources toward the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization. The Client Organization operates across 40+ jurisdictions globally.
Responsibilities
Prepare monthly Executive Scorecard – Risk and Control reporting with performance results, inclusive of forecasting projections and that may be included in Governance or management meetings.
Assist in monitoring of Executive Scorecard – Risk and Control metric performance for the Client Organization, analyzing changes in performance, identifying trends, and conducting root cause analysis.
Ongoing oversight in the Executive Scorecard – Risk and Control reporting and analysis processes.
Conduct Risk & Control inventory reviews associated with organizational changes, overseeing, tracking, and facilitating ownership determinations.
Prepare organizational change closure packages, documenting Risk & Control inventories and ownership, for sign‑off by Client Organization leadership.
Execute BAU change management monitoring routines and prepare associated reporting and that may be included in Governance or management meetings.
Oversee business maintenance of pipeline and proposal of New Activities including reporting on pre‑ and post‑launch conditions; report on Product Risk Monitoring and oversee centralized breach review process and escalation to 2LoD.
Maintain the Client Organization Executive Scorecard, Organizational Change Management, and New Activities operating guide documents.
Develop materials for and assist in presenting “Roadshows” across the Client Organization to build awareness of Executive Scorecard processes and metrics, Organizational Change Management, New Activities and roles and responsibilities.
Execute controls to ensure effectiveness.
Qualifications & Skills
6‑10 years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or Corporate Governance.
Experience in Accountability Frameworks for measuring Key Performance and Organizational Change Management.
Moderate experience in providing effective ongoing program management support including continuous program improvement.
Strong understanding of a broad range of financial services products/services and end‑to‑end processes.
Solid knowledge of and experience with financial services control environments, business processes, and ever‑evolving governance processes and regulatory environments.
Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions.
Excellent written and verbal communication skills.
Self‑starting team player with the ability to multitask and prioritize.
Demonstrative analytical skills with follow‑up and problem‑solving capability.
Strong proficiency with Microsoft Excel and PowerPoint.
Education Bachelor’s/University degree.
Job Family Group Controls Governance & Oversight
Job Family Governance Reporting & Analysis
Time Type Full time
Primary Location Getzville, New York, United States
Primary Location Full Time Salary Range $100,800.00 – $151,200.00
Benefits Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages; and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Analytical Thinking
Communication
Constructive Debate
Controls Lifecycle
Data Analysis
Escalation Management
Governance
Needs Assessment
Program Management
Risk Management
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date Oct 17, 2025
Equal Opportunity Employer Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Accessibility Statement If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EECO Policy Statement and the Know Your Rights poster.
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Responsibilities
Prepare monthly Executive Scorecard – Risk and Control reporting with performance results, inclusive of forecasting projections and that may be included in Governance or management meetings.
Assist in monitoring of Executive Scorecard – Risk and Control metric performance for the Client Organization, analyzing changes in performance, identifying trends, and conducting root cause analysis.
Ongoing oversight in the Executive Scorecard – Risk and Control reporting and analysis processes.
Conduct Risk & Control inventory reviews associated with organizational changes, overseeing, tracking, and facilitating ownership determinations.
Prepare organizational change closure packages, documenting Risk & Control inventories and ownership, for sign‑off by Client Organization leadership.
Execute BAU change management monitoring routines and prepare associated reporting and that may be included in Governance or management meetings.
Oversee business maintenance of pipeline and proposal of New Activities including reporting on pre‑ and post‑launch conditions; report on Product Risk Monitoring and oversee centralized breach review process and escalation to 2LoD.
Maintain the Client Organization Executive Scorecard, Organizational Change Management, and New Activities operating guide documents.
Develop materials for and assist in presenting “Roadshows” across the Client Organization to build awareness of Executive Scorecard processes and metrics, Organizational Change Management, New Activities and roles and responsibilities.
Execute controls to ensure effectiveness.
Qualifications & Skills
6‑10 years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or Corporate Governance.
Experience in Accountability Frameworks for measuring Key Performance and Organizational Change Management.
Moderate experience in providing effective ongoing program management support including continuous program improvement.
Strong understanding of a broad range of financial services products/services and end‑to‑end processes.
Solid knowledge of and experience with financial services control environments, business processes, and ever‑evolving governance processes and regulatory environments.
Demonstrated ability to apply critical thought in evaluating business problems, articulating problem statements concisely and guiding the development of logical, pragmatic control recommendations and solutions.
Excellent written and verbal communication skills.
Self‑starting team player with the ability to multitask and prioritize.
Demonstrative analytical skills with follow‑up and problem‑solving capability.
Strong proficiency with Microsoft Excel and PowerPoint.
Education Bachelor’s/University degree.
Job Family Group Controls Governance & Oversight
Job Family Governance Reporting & Analysis
Time Type Full time
Primary Location Getzville, New York, United States
Primary Location Full Time Salary Range $100,800.00 – $151,200.00
Benefits Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages; and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Analytical Thinking
Communication
Constructive Debate
Controls Lifecycle
Data Analysis
Escalation Management
Governance
Needs Assessment
Program Management
Risk Management
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date Oct 17, 2025
Equal Opportunity Employer Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Accessibility Statement If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EECO Policy Statement and the Know Your Rights poster.
#J-18808-Ljbffr