IT Hardware Technician Job at The Connected Office in Minneapolis

IT Hardware Technician

Join to apply for the IT Hardware Technician role at The Connected Office.

Base Pay Range

$31,000.00/yr – $42,000.00/yr

About Gophermods

Gophermods is a Minnesota-based tech repair company specializing in providing device repair and IT solutions for schools and businesses. Since 2010, our collaborative team is committed to honest service, quality repairs, and creating great experiences for customers and employees alike.

What You’ll Do

• Repair and refurbish Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops—including screen, battery, and component replacements and full device refurbishments.
• Support K‑12 districts and business clients with device repair, fleet management, and large‑scale deployments.
• Configure, image, and deploy devices with white‑glove care for managed device services.
• Assist with IT logistics, parts handling, and asset management; maintain accurate documentation, ticketing, and invoicing.
• Keep a clean, safe, and organized workspace; collaborate with teammates to streamline repair workflows and meet evolving client needs.

Training & Certifications (Paid)

• Hands‑on computer technician training from day one.
• Company‑paid CompTIA certification pathway (CompTIA Trifecta).
• IT career progression from electronics technician to senior roles such as Team Lead and Education Operations Manager.

Compensation And Benefits

• Pay: $16–$21 per hour + commissions, performance bonuses, and annual salary increases.
• Time off: 2 weeks paid PTO + option for 2 additional weeks unpaid; major holidays off.
• Health: Medical, dental, vision (50% employer‑paid).
• 401(k): 4% company match.
• Disability: Short‑ and long‑term coverage included.

Ideal Profile

• Hands‑on job in a collaborative team environment with a people‑first culture and real growth opportunities.
• Clear communicator, organized, and able to lift up to 35 lbs.
• Excited about a tech job blending computer services and electronics services for the community.