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Mustang Cat

Parts Dealership Account Manager

Mustang Cat, Houston, Texas, United States, 77246

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Overview Building Texas... Powering the World. Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Now Hiring: Parts Dealership Account Manager - Houston, TX

(Parts Account Manager | Caterpillar Dealership Sales | Heavy Equipment Parts Jobs in Houston)

Mustang Cat, the authorized Caterpillar dealer for Southeast Texas, is hiring a Parts Dealership Account Manager to manage and grow relationships with Second-Level Dealers (SLDs). These are partner companies—such as on-highway truck distributors, industrial providers, and marine service dealers—that Mustang Cat authorizes to provide Caterpillar parts and services across the Houston region.

This role is critical to maintaining Caterpillar excellence programs, supporting dealership partners, and driving customer satisfaction while ensuring accountability and growth across all assigned accounts.

Why Join Mustang Cat?

Great Work-Life Balance

Vast Growth Opportunities

Job Stability with a respected Caterpillar dealer

Full-Time Benefits: Medical, Dental, Vision

401(k) with Employer Matching

Paid Vacation, Sick Time, and Holidays

On-site Medical Clinic

TELUS Health Employee Assistance Program

Pulse Reward Program through Achievers

What You\'ll Do as a Parts Dealership Account Manager

Manage all aspects of Second-Level Dealer (SLD) accounts, including relationships, orders, contracts, training, and returns

Act as the primary liaison with Caterpillar representatives and ensure alignment with excellence programs

Provide training and operational support to dealership partners to enhance customer service and performance

Ensure timely responses to customer requests within 24 hours

Oversee financial performance by monitoring sales, ROI projections, Redistribution Discount (RDD) standings, and Reman engine sales

Identify and onboard new SLD candidates, including Independent Service Dealers and targeted accounts

Prepare weekly and monthly performance reports, including customer visits, opportunities, and Caterpillar merchandising updates

Attend customer-facing events as required to strengthen relationships and drive growth

Uphold Mustang Cat\'s high service standards while promoting innovation and continuous improvement

Requirements

Bachelor\'s degree in Business, Marketing, Management, or related field (experience considered in lieu of education)

2-5 years of experience in parts, sales, or operations

Proven leadership ability to motivate, support, and hold teams accountable

Strong organizational skills with excellent attention to detail

Professional communication skills: written, verbal, presentations, and reporting

Proficiency in Microsoft Office and business systems

Analytical skills with the ability to interpret data, identify trends, and recommend solutions

Customer-focused mindset with a proven ability to build lasting relationships

Preferred Experience

Bilingual English/Spanish

Knowledge of Caterpillar (CAT) systems, parts, or dealership operations

Join Mustang Cat in Houston, TX, as a Parts Dealership Account Manager and play a key role in driving Caterpillar\'s brand excellence, growing our dealership partner network, and supporting the equipment that powers Texas. Apply today!

Check out the Mustang Cat Anthem to see our mission in action!

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Mustang Cat is an Equal Opportunity Employer.

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