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NHS Ayrshire & Arran

Digital Service Continuity Manager

NHS Ayrshire & Arran, Headquarters, Kentucky, United States

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Digital Service Continuity Manager

NHS Ayrshire & Arran

Overview We are looking for highly motivated individuals to join NHS Lanarkshire’s Digital Services and be part of a bold transformation in health and care. With significant new investment and a commitment to delivering the NHS Lanarkshire Digital Strategy (2023-2028), we are expanding our team to drive innovation, develop digital infrastructure across the Board, and improve outcomes for patients and staff.

With roles available across Digital Operations, Transformation and Strategy & Governance Teams, the successful candidates will help drive service improvement across NHS Lanarkshire’s Acute, Community, and Corporate Services.

If you are interested in our new roles, please contact the hiring manager for more information.

The Role The post holder will report to the Head of Digital Governance and will be responsible for leading the planning, development, implementation, and continual improvement of IT Service Continuity and Business Continuity activities across NHS Lanarkshire.

They will play a key operational and strategic role in ensuring that critical digital services are resilient and aligned with organisational risk management and preparedness frameworks.

The Digital Service Continuity Manager will provide expert guidance in developing and maintaining digital service continuity policies, procedures, and frameworks. This includes coordinating regular risk assessments, business impact analysis, continuity planning activities across digital systems and infrastructure, and the testing and live invocation of plans as required.

As the primary contact for Business Continuity within the organisation, the post holder will manage and report on continuity activities, working with internal and external stakeholders, including third‑party suppliers, to ensure an effective integrated response to potential disruptions. A key responsibility will be to capture and implement lessons learned, feeding these back into revised continuity plans to promote a culture of continuous improvement and service resilience across NHS Lanarkshire.

What we'll need you to bring

Educated to Masters Degree Level in an IT subject or Business Analysis related area, or have equivalent experience in an IM&T provision or business continuity role

Postgraduate expertise within an IT or health service area that demonstrates the required expert breadth of knowledge required to lead safely, effectively, and efficiently

Extensive understanding of health care processes and procedures underpinned by theoretical knowledge and practical experience

Leadership skills to enable the day‑to‑day management of service delivery

Further education/evidence of continuous professional development in a relevant IT or health service area, including study days, courses, or postgraduate qualification

Excellent team‑working and leadership skills and the ability to motivate others and work using own initiative

Excellent listening, communication and interpersonal skills

Effective time management skills

Good knowledge of information technology

Well‑developed, professional, presentational skills

Good knowledge of data protection and IT security issues

Able to drive and transport equipment, e.g., laptop, projector, etc. when necessary and hold a current driving licence

Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

Contract type

Permanent

Full‑time

37 hours per week

Location and Working Pattern This role will be based in Digital Strategy and Governance department within Kirklands – NHS Lothian Headquarters. The working pattern is Monday to Friday.

Whilst this advertisement may be for a specific post in a particular location, applicants who are shortlisted may be considered for similar vacancies in alternative locations.

Contact Please contact Fraser Elder, Head Of Digital Governance

Fraser.Elder@lanarkshire.scot.nhs.uk

for enquiries.

For enquiries regarding the application form or recruitment process, contact Carla Vargas, Recruitment Administrator

carla.vargas@lanarkshire.scot.nhs.uk

(please remember to include the job title and reference number in your email).

Benefits

Minimum of 27 days annual leave, increasing with length of service

Minimum of 8 days public holidays

Membership of NHS Pension Scheme with life insurance benefits (more information on the NHS Pension Scheme visit the Scottish Public Pension)

Paid sick leave, increasing with length of service

Occupational health services

Employee counselling services

Work‑life balance policies and procedures

Additional Information For more information on the role, please refer to the Job Description. For more information on the recruitment process, organisation or the services we provide, refer to our information pack or our recruitment webpage.

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