H&R Block
Multi-Unit Team Leader Hrly
H&R Block
– Join us as a Multi-Unit Team Leader managing three tax offices. This role is based in-person and starts as a flexible part‑time schedule in the fall, transitioning to full‑time through the tax season.
About the Company At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We are committed to a high‑performing, connected culture where everyone feels they belong.
Typical Day You’ll provide front‑line leadership and development of associates, ensuring outstanding client experience and growth across three offices. No prior tax preparation experience required.
Responsibilities
Provide leadership over three H&R Block tax offices.
Lead and develop associates to deliver excellent client experience and meet office growth objectives.
Manage office staffing, operations, and logistics with support from Associate Team Leaders.
Partner with the District General Manager to create and implement office‑level growth plans, client growth targets, and community involvement.
Recruit and interview candidates for associate positions.
Conduct performance reviews and address associate concerns.
Build an engaging team environment across all offices; train and coach associates.
Lead daily team meetings and communicate essential information.
Create schedules and ensure accurate timekeeping and labor management.
Travel between offices as required.
Prepare tax returns as needed upon completion of the Income Tax Course or Tax Knowledge Assessment.
Qualifications
People management experience with demonstrated ability to grow and develop associates.
Experience in a multi‑unit retail, restaurant, banking, or related industry.
Strong decision‑making, judgment, and ability to work in a fast‑paced environment with minimal supervision.
Customer‑centric mindset with strong interpersonal and communication skills.
Computer proficiency with MS Office.
Bachelor’s degree in a related field, or high school diploma with equivalent experience.
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course if preparing tax returns.
Benefits
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Medical coverage, 401(k) plan, and Employee Stock Purchase Plan.
Benefits information available at www.blockbenefits.com.
Pay Range $15.00 – $40.00 per hour.
Employment Type Full‑time (transition from part‑time during fall to full‑time through tax season).
Equal Opportunity Employer H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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– Join us as a Multi-Unit Team Leader managing three tax offices. This role is based in-person and starts as a flexible part‑time schedule in the fall, transitioning to full‑time through the tax season.
About the Company At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We are committed to a high‑performing, connected culture where everyone feels they belong.
Typical Day You’ll provide front‑line leadership and development of associates, ensuring outstanding client experience and growth across three offices. No prior tax preparation experience required.
Responsibilities
Provide leadership over three H&R Block tax offices.
Lead and develop associates to deliver excellent client experience and meet office growth objectives.
Manage office staffing, operations, and logistics with support from Associate Team Leaders.
Partner with the District General Manager to create and implement office‑level growth plans, client growth targets, and community involvement.
Recruit and interview candidates for associate positions.
Conduct performance reviews and address associate concerns.
Build an engaging team environment across all offices; train and coach associates.
Lead daily team meetings and communicate essential information.
Create schedules and ensure accurate timekeeping and labor management.
Travel between offices as required.
Prepare tax returns as needed upon completion of the Income Tax Course or Tax Knowledge Assessment.
Qualifications
People management experience with demonstrated ability to grow and develop associates.
Experience in a multi‑unit retail, restaurant, banking, or related industry.
Strong decision‑making, judgment, and ability to work in a fast‑paced environment with minimal supervision.
Customer‑centric mindset with strong interpersonal and communication skills.
Computer proficiency with MS Office.
Bachelor’s degree in a related field, or high school diploma with equivalent experience.
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course if preparing tax returns.
Benefits
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou.
Neurodiversity and caregiver support.
Various discounts on everyday items and services.
Medical coverage, 401(k) plan, and Employee Stock Purchase Plan.
Benefits information available at www.blockbenefits.com.
Pay Range $15.00 – $40.00 per hour.
Employment Type Full‑time (transition from part‑time during fall to full‑time through tax season).
Equal Opportunity Employer H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
#J-18808-Ljbffr