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Higginbotham

Employee Benefits Account Coordinator

Higginbotham, Port Arthur, Texas, United States, 77640

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Employee Benefits Account Coordinator

role at

Higginbotham .

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an

Employee Benefits Account Coordinator

for our

Port Arthur, TX

office.

The Employee Benefits Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients.

Essential Tasks

Conduct data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests

Assist in marketing of accounts as directed by account managers

Assist with the preparation of reports, proposals, and other presentation materials

Audit billing statements for accuracy on behalf of clients

Generate open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc

Assist in processing necessary paperwork for submission to carrier – implementation

Attend local enrollment/client meetings as needed

Deliver outstanding customer service

Maintain agency files accurately and consistently

Attend and complete any training sessions or assignments as required

Perform other related tasks as needed

Core Competencies

Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner

Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly

Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences

Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively

Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals

Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction

Dependability: Acknowledgment of the importance of being present and punctual

Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome

Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously

Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education

High school diploma or equivalent required

1+ year of employee benefits experience in the insurance field preferred

Commitment to continuous learning and professional development

Licensing and Credentials

Active Life & Health License preferred

Systems

Proficient with Microsoft Excel, Word, PowerPoint, and Outlook

Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable

Physical Requirements

Ability to lift 25 pounds

Repeated use of sight to read documents and computer screens

Repeated use of hearing and speech to communicate on telephone and in person

Repetitive hand movements, such as keyboarding, writing, 10-key

Walking, bending, sitting, reaching and stretching in all directions

Notice to Recruiters and Staffing Agencies To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Insurance

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