City of Palo Alto
Front Desk Customer Service (Clerical Assistant)
City of Palo Alto, Palo Alto, California, United States, 94306
Front Desk Customer Service (Clerical Assistant)
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Front Desk Customer Service (Clerical Assistant)
Salary
$22.61 - $27.76 Hourly
Location
CA 94301, CA
Job Type
SEIU Hourly
Job Number
202501140
Department
Community Services Department
Opening Date
10/20/2025
Closing Date
11/3/2025 11:59 PM Pacific
Description
Benefits
Description
Position Summary
As part of the Customer Services team at 445 Bryant Street, the Customer Service Assistant delivers exceptional service to the public, community groups, and internal staff. This role provides front desk coverage, ensuring a welcoming and professional environment for all visitors.
Desire Qualifications:
Strong customer service skills
Ability to use and/or learn class registration software
Strong Microsoft Office skills preferred
Schedule
This is a part-time position, averaging 15–20 hours per week, with regular weekday shifts (Monday through Friday) and occasional weekend or evening assignments as needed.
The City of Palo Alto offers the following benefits to those in a SEIU Hourly position .
Medical Stipend $3.64 per hour
Sick Leave Earn .03 hour of sick leave for each hour worked.
PARS Retirement Plan
To learn more about SEIU-Hourly benefits click here (https://www.paloalto.gov/files/assets/public/v/1/human-resources/labor-relations/seiu-h/seiu-hourly-moa-2023-2025.pdf)
Essential Duties
Greets visitors and responds to in-person, phone, and e-mail inquiries from the public about 445 Bryant Street’s programs, facility rentals, classes, and work shops, as well as other Community Services Department programs.
Processes class registrations and point-of-sale services.
Sets up equipment, tables, chairs as needed.
On occasion will need to open and/or securely close the facility.
Supplemental Information
This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.
For technical issues applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Print (https://www.governmentjobs.com/careers/paloaltoca/jobs/newprint/5117521)
Apply
Front Desk Customer Service (Clerical Assistant)
Salary
$22.61 - $27.76 Hourly
Location
CA 94301, CA
Job Type
SEIU Hourly
Job Number
202501140
Department
Community Services Department
Opening Date
10/20/2025
Closing Date
11/3/2025 11:59 PM Pacific
Description
Benefits
Description
Position Summary
As part of the Customer Services team at 445 Bryant Street, the Customer Service Assistant delivers exceptional service to the public, community groups, and internal staff. This role provides front desk coverage, ensuring a welcoming and professional environment for all visitors.
Desire Qualifications:
Strong customer service skills
Ability to use and/or learn class registration software
Strong Microsoft Office skills preferred
Schedule
This is a part-time position, averaging 15–20 hours per week, with regular weekday shifts (Monday through Friday) and occasional weekend or evening assignments as needed.
The City of Palo Alto offers the following benefits to those in a SEIU Hourly position .
Medical Stipend $3.64 per hour
Sick Leave Earn .03 hour of sick leave for each hour worked.
PARS Retirement Plan
To learn more about SEIU-Hourly benefits click here (https://www.paloalto.gov/files/assets/public/v/1/human-resources/labor-relations/seiu-h/seiu-hourly-moa-2023-2025.pdf)
Essential Duties
Greets visitors and responds to in-person, phone, and e-mail inquiries from the public about 445 Bryant Street’s programs, facility rentals, classes, and work shops, as well as other Community Services Department programs.
Processes class registrations and point-of-sale services.
Sets up equipment, tables, chairs as needed.
On occasion will need to open and/or securely close the facility.
Supplemental Information
This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.
For technical issues applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.