City of Palo Alto
Front Desk Customer Service (Clerical Assistant)
City of Palo Alto, Palo Alto, California, United States, 94306
Front Desk Customer Service (Clerical Assistant)
Join to apply for the
Front Desk Customer Service (Clerical Assistant)
role at
City of Palo Alto
Position Summary As part of the Customer Services team at 445 Bryant Street, the
Customer Service Assistant
delivers exceptional service to the public, community groups, and internal staff. This role provides front desk coverage, ensuring a welcoming and professional environment for all visitors.
Responsibilities
Greets visitors and responds to in‑person, phone, and e‑mail inquiries from the public about 445 Bryant Street’s programs, facility rentals, classes, and workshops, as well as other Community Services Department programs.
Processes class registrations and point‑of‑sale services.
Sets up equipment, tables, chairs as needed.
On occasion will need to open and/or securely close the facility.
Qualifications
Strong customer service skills.
Ability to use and/or learn class registration software.
Strong Microsoft Office skills preferred.
Schedule This is a
part‑time position , averaging
15–20 hours per week , with regular weekday shifts (Monday through Friday) and occasional weekend or evening assignments as needed.
Benefits
Medical Stipend $3.64 per hour
Sick Leave Earn .03 hour of sick leave for each hour worked.
PARS Retirement Plan
To learn more about SEIU‑Hourly benefits click here
Additional Information This is an SEIU Hourly (limited‑benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.
For technical issues applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
Equal Opportunity Employer : The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Seniority Level Entry level
Employment type Part‑time
Job function Other
Industries Government Administration
Referrals increase your chances of interviewing at City of Palo Alto by 2x
Get notified about new Customer Service Assistant jobs in
Palo Alto, CA .
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Front Desk Customer Service (Clerical Assistant)
role at
City of Palo Alto
Position Summary As part of the Customer Services team at 445 Bryant Street, the
Customer Service Assistant
delivers exceptional service to the public, community groups, and internal staff. This role provides front desk coverage, ensuring a welcoming and professional environment for all visitors.
Responsibilities
Greets visitors and responds to in‑person, phone, and e‑mail inquiries from the public about 445 Bryant Street’s programs, facility rentals, classes, and workshops, as well as other Community Services Department programs.
Processes class registrations and point‑of‑sale services.
Sets up equipment, tables, chairs as needed.
On occasion will need to open and/or securely close the facility.
Qualifications
Strong customer service skills.
Ability to use and/or learn class registration software.
Strong Microsoft Office skills preferred.
Schedule This is a
part‑time position , averaging
15–20 hours per week , with regular weekday shifts (Monday through Friday) and occasional weekend or evening assignments as needed.
Benefits
Medical Stipend $3.64 per hour
Sick Leave Earn .03 hour of sick leave for each hour worked.
PARS Retirement Plan
To learn more about SEIU‑Hourly benefits click here
Additional Information This is an SEIU Hourly (limited‑benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.
For technical issues applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
Equal Opportunity Employer : The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Seniority Level Entry level
Employment type Part‑time
Job function Other
Industries Government Administration
Referrals increase your chances of interviewing at City of Palo Alto by 2x
Get notified about new Customer Service Assistant jobs in
Palo Alto, CA .
#J-18808-Ljbffr