AAA - CSAA Insurance Group
Senior Insurance Analyst, Claims Insights - Remote
AAA - CSAA Insurance Group, Lusby, Maryland, United States, 20657
Overview
CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties. We are innovative and adaptable, and we hire good people for a brighter tomorrow. We are actively hiring for a Sr Insurance Analyst, Claims Insights. Join us and support CSAA IG in achieving our goals. Your Role
We are looking for motivated, innovative individuals who think big and move fast with a passion for delivering data driven insights. This role requires advanced level analytical expertise in a specific area or multiple functions. Tasks may include identifying emerging trends based on consultative insight from internal/external sources, addressing potential conflicts with business goals, leading long-term projects, and providing guidance, mentorship and training to develop lower-level associates. Responsibilities
Perform research, modeling, forecasting and coordination of data collection from Claims and other groups. Review and interpret current reporting, identify trends to improve operational efficiency and product performance. Lead complex analysis to understand root causes of underlining trends and communicate findings to senior management. Understand and deliver insights by monitoring internal claims loss data and incorporating industry trends. Support accountability in the claims process by providing an accurate and unbiased picture of claims operations. Leverage industry data and knowledge to evaluate results in relation to industry benchmarks. Work cross-functionally with internal stakeholders in Claims, Product, Actuarial, Finance and Technology to identify new trends and initiatives. Provide guidance and mentorship to junior analysts. Required Experience, Education and Skills
Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience. 8+ years of directly related experience. Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses. Proficiency in data science and coding (Snowflake, SQL, Microsoft Excel; additional tools such as SAS, PowerBI, Python, etc.). Proficiency in Microsoft Office Suite and SharePoint, especially Excel and PowerPoint. Adaptability and the capability of multi-tasking and strong time management. Ability to make effective formal presentations and work in a team environment. Solid communication and presentation skills (written, verbal, listening). Demonstrated analytical agility and curiosity; interest in learning new things and technology. Direct claims experience or analytical actuarial experience (preferred). What would make us excited about you?
Knowledge of insurance and rate-making concepts. Progress toward or completion of industry-relevant continuing education and designations (e.g., AINS, AIC, ARM, CPCU, ACAS, FCAS, CERA). 0–2 years of leadership and mentoring experience. Advanced degree in a related field. Ability to perform in a fast-paced environment with multiple priorities and deadlines. Strong analytical and communication skills with the ability to translate complex concepts simply. Proven initiative and ability to drive projects to completion with minimal guidance. Strong data visualization skills (PowerBI experience a plus). Insurance product, price, underwriting and Claims knowledge with working knowledge of personal lines Claims operation. Collaborative mindset and willingness to participate in cross-functional projects and supportive culture. Willingness to travel as needed for role, including divisional/team meetings and in-person meetings. CSAA IG Careers
Join us if you believe in a mission focused on building a community of service, rooted in inclusion and belonging; commit to being there for customers and employees; and create a sense of purpose through innovation. Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and more. For details, see the CSAA careers benefits page. Location: remote, hybrid, or in-person options may be available. Submit your application to be considered. We communicate via email, so please check your inbox and spam folder for updates. If a reasonable accommodation is needed to participate in the job application process, contact TalentAcquisition@csaa.com. As part of our values, CSAA IG is committed to inclusion and diversity. We celebrate colleagues’ abilities, sexual orientation, ethnicity, and gender. A diverse workforce helps us design and deliver products that meet evolving customer needs. CSAA Insurance Group is an equal opportunity employer. Salary ranges and actual offer depend on location, experience and education. #LI-SD1
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CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties. We are innovative and adaptable, and we hire good people for a brighter tomorrow. We are actively hiring for a Sr Insurance Analyst, Claims Insights. Join us and support CSAA IG in achieving our goals. Your Role
We are looking for motivated, innovative individuals who think big and move fast with a passion for delivering data driven insights. This role requires advanced level analytical expertise in a specific area or multiple functions. Tasks may include identifying emerging trends based on consultative insight from internal/external sources, addressing potential conflicts with business goals, leading long-term projects, and providing guidance, mentorship and training to develop lower-level associates. Responsibilities
Perform research, modeling, forecasting and coordination of data collection from Claims and other groups. Review and interpret current reporting, identify trends to improve operational efficiency and product performance. Lead complex analysis to understand root causes of underlining trends and communicate findings to senior management. Understand and deliver insights by monitoring internal claims loss data and incorporating industry trends. Support accountability in the claims process by providing an accurate and unbiased picture of claims operations. Leverage industry data and knowledge to evaluate results in relation to industry benchmarks. Work cross-functionally with internal stakeholders in Claims, Product, Actuarial, Finance and Technology to identify new trends and initiatives. Provide guidance and mentorship to junior analysts. Required Experience, Education and Skills
Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience. 8+ years of directly related experience. Superior research, statistical, analytical, processing and mathematical skills with ability to structure and conduct analyses. Proficiency in data science and coding (Snowflake, SQL, Microsoft Excel; additional tools such as SAS, PowerBI, Python, etc.). Proficiency in Microsoft Office Suite and SharePoint, especially Excel and PowerPoint. Adaptability and the capability of multi-tasking and strong time management. Ability to make effective formal presentations and work in a team environment. Solid communication and presentation skills (written, verbal, listening). Demonstrated analytical agility and curiosity; interest in learning new things and technology. Direct claims experience or analytical actuarial experience (preferred). What would make us excited about you?
Knowledge of insurance and rate-making concepts. Progress toward or completion of industry-relevant continuing education and designations (e.g., AINS, AIC, ARM, CPCU, ACAS, FCAS, CERA). 0–2 years of leadership and mentoring experience. Advanced degree in a related field. Ability to perform in a fast-paced environment with multiple priorities and deadlines. Strong analytical and communication skills with the ability to translate complex concepts simply. Proven initiative and ability to drive projects to completion with minimal guidance. Strong data visualization skills (PowerBI experience a plus). Insurance product, price, underwriting and Claims knowledge with working knowledge of personal lines Claims operation. Collaborative mindset and willingness to participate in cross-functional projects and supportive culture. Willingness to travel as needed for role, including divisional/team meetings and in-person meetings. CSAA IG Careers
Join us if you believe in a mission focused on building a community of service, rooted in inclusion and belonging; commit to being there for customers and employees; and create a sense of purpose through innovation. Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and more. For details, see the CSAA careers benefits page. Location: remote, hybrid, or in-person options may be available. Submit your application to be considered. We communicate via email, so please check your inbox and spam folder for updates. If a reasonable accommodation is needed to participate in the job application process, contact TalentAcquisition@csaa.com. As part of our values, CSAA IG is committed to inclusion and diversity. We celebrate colleagues’ abilities, sexual orientation, ethnicity, and gender. A diverse workforce helps us design and deliver products that meet evolving customer needs. CSAA Insurance Group is an equal opportunity employer. Salary ranges and actual offer depend on location, experience and education. #LI-SD1
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