City of Anaheim
Human Resources Analyst I or II-Organizational Development and Training
City of Anaheim, Anaheim, California, United States, 92808
Overview
The City of Anaheim Human Resources Department is seeking a dynamic Human Resources Analyst I or II to perform a variety of professional level administrative, technical, and analytical duties in support of the City’s Human Resources Department. This position will be primarily assigned to the Organizational Development and Training Division. The Human Resources Analyst will conduct and facilitate trainings, develop course content and assist in implementing Citywide events and employee development and training projects. This position interacts closely with all City departments; therefore, the candidate must possess strong customer service skills, be motivated, enthusiastic and passionate while thriving in a fast pace and collaborative environment.
Ideal Candidates Will Possess:
Strong communication and presentation skills.
Excellent customer service and interpersonal skills.
Prior training experience.
Experience influencing and shaping organization culture.
Familiarity working in Learning Management Systems.
Distinguishing Characteristics Human Resources Analyst I
Annual Salary Range: $75,166‑$112,748
This is the entry‑level class in the Human Resources Analyst series. This class is distinguished from the Human Resources Analyst II by the performance of the more routine tasks and duties assigned. Though typically used as an entry‑level class, employees must have prior human resources experience.
Human Resources Analyst II
Annual Salary Range: $91,364‑$137,046
This is the full journey‑level class within the Human Resources Analyst series. Employees within this class independently perform the more complex duties and may have responsibility over an assigned program or activity. Assignments are typically received in broad, outline form, and incumbents are expected to act independently in developing applicable resources and information.
The City of Anaheim reserves the option to hire at either Human Resources Analyst I or II level based on candidate qualification and selection process.
Typical Functions
Participate in implementing a wide variety of human resource programs, which may include organization development and training, recruitment and selection, benefits administration, classification and compensation administration, employer‑employee relations, and/or other related functions.
Assist in conducting inter/intradepartmental training programs and activities; coordinate implementation of training programs.
Conduct research, analyze data, and prepare written and statistical reports for a variety of human resources administrative, operational and policy issues; analyze alternatives and make recommendations; discuss findings with management staff and prepare reports of study conclusions; oversee and assist in the implementation of recommendations.
Provide guidance to operating departments on a variety of human resources issues; consult with managers and employees regarding the interpretation and application of practices, policies, and procedures including related laws and regulations.
Update and revise policies, procedures, and regulations and various handbooks as appropriate; facilitate training on a variety of human resources policies, programs, and topics; develop training content and present to inter/intradepartmental audiences.
Provide professional staff assistance to management staff; participate on, and provide staff support to a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate and necessary.
Prepare and administer requests for proposals for a variety of benefits, training, recruitment, and related consulting services; draft correspondence, reports, and related documentation; develop criteria to evaluate vendor proposals and participate in the vendor selection process; submit staff reports required for Council approval; administer approved contracts.
Monitor State and Federal legislative changes on employment and benefits administration laws and regulations; ensure policies and procedures are compliant with any changes in law.
Plan, develop, coordinate, and facilitate citywide training programs; conduct needs assessments to identify citywide and department‑specific training needs; design and prepare a variety of course curriculum and materials; conduct formal training sessions and act as course instructor; design, prepare and conduct course evaluation rating instruments; assess training effectiveness and modify training programs as needed.
Conduct small group or one‑on‑one training interventions; meet with management to identify training and development needs and/or skill deficiencies within a work group; facilitate intervention meetings, team building, and problem‑solving exercises; conduct feedback sessions with managers, supervisors, and employees.
Coordinate training events and engagement activities including program content, event activities, speakers, refreshments, meals, travel, audio‑visual equipment, and room set‑up; review and recommend payment for training/development related invoices; negotiate credits as appropriate.
Publicize training courses and seminars; prepare promotional materials including course catalogs, articles, and flyers.
Conduct new employee orientations and facilitate employee exit interviews.
Respond to a variety of surveys including benefits and operational studies; evaluate changes to bargaining unit memoranda of understanding for changes to benefits and human resources procedures.
May participate in the development and monitoring of assigned budget; monitor expenditures and program revenues.
Coordinate assigned activities with other departments, outside agencies and service providers.
Assign, monitor and review the work of technical and clerical staff involved in personnel functions.
Respond to public inquiries in a courteous manner; provide information within area of assignment; resolve complaints in an efficient and timely manner.
Attend and participate in professional group meetings; maintain awareness of new trends and developments in public sector human resources; incorporate new developments as appropriate into programs.
Provide professional staff assistance to the Human Resources Director and other management staff.
Perform related duties as required.
Experience and Education Human Resources Analyst I:
One (1) year of responsible professional human resources administration experience, supplemented by a Bachelor's degree from an accredited college or university with major coursework in human resources, public administration, business administration, organizational/industrial psychology, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
Human Resources Analyst II:
Three (3) years of increasingly responsible professional human resources administration experience, supplemented by a Bachelor's degree from an accredited college or university with major coursework in human resources, public administration, business administration, organizational/industrial psychology, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
Knowledge of Operations and activities of a human resources programs and services; recruitment and selection, benefits administration, training and development, and related functions of in a public sector environment; modern trends and legal issues in the field of human resource management; applicable Federal and State benefits and employment laws and regulations, including Methods and techniques of research and analysis of personnel administration and statistical measurements; adult learning theory and practices; instructional design and curriculum development; needs assessment and course evaluation techniques; organizational development intervention strategies and evaluation techniques; facilitation techniques; basic principles and procedures of record keeping; business letter writing and report preparation; principles and practices of customer service; office procedures, methods, and equipment including computers and applicable software applications; and pertinent laws, codes, and regulations.
Ability to Perform professional, technical and analytical human resources administration work; make independent decisions; collect, compile, and analyze information and data; understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable Federal, State, and local policies, laws, and regulations; plan, develop and facilitate a variety of development programs, courses, and seminars; present training programs and classes; prepare clear, concise and accurate reports, memoranda, and related written communications; support City departments with coaching, consulting and developmental interventions; understand the organization and operation of the City and outside agencies as related to the personnel function; effectively use job advertising sources, methods, and techniques; respond to personnel related requests and inquiries from City employees and the general public; plan and organize work to meet changing priorities and deadlines; operate office equipment including computers and supporting word processing, spreadsheet, and database applications; use applicant tracking software; respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
License/Certification Required Possession of an appropriate, valid driver's license.
Important Application Information and Instruction Applications will be accepted until Friday, November 14, 2025 at 5:00PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline.
The selection process will consist of a minimum of skills examination and oral interview. Candidates invited to interview will be required to prepare a presentation.
The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post‑offer pre‑employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E‑Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
Equal Opportunity Employer
#J-18808-Ljbffr
Ideal Candidates Will Possess:
Strong communication and presentation skills.
Excellent customer service and interpersonal skills.
Prior training experience.
Experience influencing and shaping organization culture.
Familiarity working in Learning Management Systems.
Distinguishing Characteristics Human Resources Analyst I
Annual Salary Range: $75,166‑$112,748
This is the entry‑level class in the Human Resources Analyst series. This class is distinguished from the Human Resources Analyst II by the performance of the more routine tasks and duties assigned. Though typically used as an entry‑level class, employees must have prior human resources experience.
Human Resources Analyst II
Annual Salary Range: $91,364‑$137,046
This is the full journey‑level class within the Human Resources Analyst series. Employees within this class independently perform the more complex duties and may have responsibility over an assigned program or activity. Assignments are typically received in broad, outline form, and incumbents are expected to act independently in developing applicable resources and information.
The City of Anaheim reserves the option to hire at either Human Resources Analyst I or II level based on candidate qualification and selection process.
Typical Functions
Participate in implementing a wide variety of human resource programs, which may include organization development and training, recruitment and selection, benefits administration, classification and compensation administration, employer‑employee relations, and/or other related functions.
Assist in conducting inter/intradepartmental training programs and activities; coordinate implementation of training programs.
Conduct research, analyze data, and prepare written and statistical reports for a variety of human resources administrative, operational and policy issues; analyze alternatives and make recommendations; discuss findings with management staff and prepare reports of study conclusions; oversee and assist in the implementation of recommendations.
Provide guidance to operating departments on a variety of human resources issues; consult with managers and employees regarding the interpretation and application of practices, policies, and procedures including related laws and regulations.
Update and revise policies, procedures, and regulations and various handbooks as appropriate; facilitate training on a variety of human resources policies, programs, and topics; develop training content and present to inter/intradepartmental audiences.
Provide professional staff assistance to management staff; participate on, and provide staff support to a variety of committees and boards; prepare and present staff reports and other correspondence as appropriate and necessary.
Prepare and administer requests for proposals for a variety of benefits, training, recruitment, and related consulting services; draft correspondence, reports, and related documentation; develop criteria to evaluate vendor proposals and participate in the vendor selection process; submit staff reports required for Council approval; administer approved contracts.
Monitor State and Federal legislative changes on employment and benefits administration laws and regulations; ensure policies and procedures are compliant with any changes in law.
Plan, develop, coordinate, and facilitate citywide training programs; conduct needs assessments to identify citywide and department‑specific training needs; design and prepare a variety of course curriculum and materials; conduct formal training sessions and act as course instructor; design, prepare and conduct course evaluation rating instruments; assess training effectiveness and modify training programs as needed.
Conduct small group or one‑on‑one training interventions; meet with management to identify training and development needs and/or skill deficiencies within a work group; facilitate intervention meetings, team building, and problem‑solving exercises; conduct feedback sessions with managers, supervisors, and employees.
Coordinate training events and engagement activities including program content, event activities, speakers, refreshments, meals, travel, audio‑visual equipment, and room set‑up; review and recommend payment for training/development related invoices; negotiate credits as appropriate.
Publicize training courses and seminars; prepare promotional materials including course catalogs, articles, and flyers.
Conduct new employee orientations and facilitate employee exit interviews.
Respond to a variety of surveys including benefits and operational studies; evaluate changes to bargaining unit memoranda of understanding for changes to benefits and human resources procedures.
May participate in the development and monitoring of assigned budget; monitor expenditures and program revenues.
Coordinate assigned activities with other departments, outside agencies and service providers.
Assign, monitor and review the work of technical and clerical staff involved in personnel functions.
Respond to public inquiries in a courteous manner; provide information within area of assignment; resolve complaints in an efficient and timely manner.
Attend and participate in professional group meetings; maintain awareness of new trends and developments in public sector human resources; incorporate new developments as appropriate into programs.
Provide professional staff assistance to the Human Resources Director and other management staff.
Perform related duties as required.
Experience and Education Human Resources Analyst I:
One (1) year of responsible professional human resources administration experience, supplemented by a Bachelor's degree from an accredited college or university with major coursework in human resources, public administration, business administration, organizational/industrial psychology, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
Human Resources Analyst II:
Three (3) years of increasingly responsible professional human resources administration experience, supplemented by a Bachelor's degree from an accredited college or university with major coursework in human resources, public administration, business administration, organizational/industrial psychology, or a related field. An equivalent combination of experience and education sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying.
Knowledge of Operations and activities of a human resources programs and services; recruitment and selection, benefits administration, training and development, and related functions of in a public sector environment; modern trends and legal issues in the field of human resource management; applicable Federal and State benefits and employment laws and regulations, including Methods and techniques of research and analysis of personnel administration and statistical measurements; adult learning theory and practices; instructional design and curriculum development; needs assessment and course evaluation techniques; organizational development intervention strategies and evaluation techniques; facilitation techniques; basic principles and procedures of record keeping; business letter writing and report preparation; principles and practices of customer service; office procedures, methods, and equipment including computers and applicable software applications; and pertinent laws, codes, and regulations.
Ability to Perform professional, technical and analytical human resources administration work; make independent decisions; collect, compile, and analyze information and data; understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable Federal, State, and local policies, laws, and regulations; plan, develop and facilitate a variety of development programs, courses, and seminars; present training programs and classes; prepare clear, concise and accurate reports, memoranda, and related written communications; support City departments with coaching, consulting and developmental interventions; understand the organization and operation of the City and outside agencies as related to the personnel function; effectively use job advertising sources, methods, and techniques; respond to personnel related requests and inquiries from City employees and the general public; plan and organize work to meet changing priorities and deadlines; operate office equipment including computers and supporting word processing, spreadsheet, and database applications; use applicant tracking software; respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
License/Certification Required Possession of an appropriate, valid driver's license.
Important Application Information and Instruction Applications will be accepted until Friday, November 14, 2025 at 5:00PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline.
The selection process will consist of a minimum of skills examination and oral interview. Candidates invited to interview will be required to prepare a presentation.
The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post‑offer pre‑employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E‑Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
Equal Opportunity Employer
#J-18808-Ljbffr