BLACKLANE
As an Account Manager for the New York region (covering New York, New Jersey, Connecticut, and Pennsylvania), you’ll be responsible for managing and growing Blacklane’s portfolio of enterprise and strategic accounts. You’ll deepen relationships with key clients, identify new opportunities for partnership, and ensure that every interaction reflects Blacklane’s premium global service standards.
This role combines strategic relationship management with commercial acumen, offering you the opportunity to make a measurable impact in one of our most important markets.
Your Responsibilities
Serve as the primary point of contact for high‑value enterprise clients across the New York region.
Develop and execute strategic account plans to drive retention, growth, and client satisfaction.
Identify upsell and cross‑sell opportunities, including Electric Class and sustainable mobility solutions.
Build and nurture long‑term relationships with key decision‑makers and stakeholders.
Collaborate cross‑functionally with Sales, Product, Operations, and Customer Experience to ensure seamless service delivery.
Monitor account performance, analyze trends, and provide data‑driven insights to inform strategic decisions.
Represent Blacklane at industry events and client meetings, strengthening our visibility and partnerships.
About You
3–5 years of experience in B2B account management or enterprise client relations, ideally in travel, mobility, or hospitality.
Proven ability to retain and grow strategic accounts through consultative partnership.
Excellent relationship management, negotiation, and communication skills.
Strong analytical mindset and ability to translate data into actionable insights.
Results‑oriented, proactive, and comfortable balancing client service with revenue goals.
Experience with Salesforce or similar CRM tools preferred.
Compensation:
$90,000 – $150,000 annually with
uncapped commission
and
VSOP (Virtual Stock Options) . Final compensation will be determined based on skills and experience.
Why join Blacklane?
100% employer‑paid health & life insurance for you and your family
401(k) match (1:1 up to 5%)
Up to 30 vacation days, plus milestone bonus days
Work from anywhere for up to 6 weeks a year
Continuous learning & certified coaching
VSOP – share in Blacklane’s success
About Blacklane: Our mission is to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we prioritize reliability, innovation, and first‑class service. We are committed to sustainable mobility and reducing our operational impact on the planet.
We place great value on equal opportunities. Therefore, we welcome everyone to apply!
#J-18808-Ljbffr
This role combines strategic relationship management with commercial acumen, offering you the opportunity to make a measurable impact in one of our most important markets.
Your Responsibilities
Serve as the primary point of contact for high‑value enterprise clients across the New York region.
Develop and execute strategic account plans to drive retention, growth, and client satisfaction.
Identify upsell and cross‑sell opportunities, including Electric Class and sustainable mobility solutions.
Build and nurture long‑term relationships with key decision‑makers and stakeholders.
Collaborate cross‑functionally with Sales, Product, Operations, and Customer Experience to ensure seamless service delivery.
Monitor account performance, analyze trends, and provide data‑driven insights to inform strategic decisions.
Represent Blacklane at industry events and client meetings, strengthening our visibility and partnerships.
About You
3–5 years of experience in B2B account management or enterprise client relations, ideally in travel, mobility, or hospitality.
Proven ability to retain and grow strategic accounts through consultative partnership.
Excellent relationship management, negotiation, and communication skills.
Strong analytical mindset and ability to translate data into actionable insights.
Results‑oriented, proactive, and comfortable balancing client service with revenue goals.
Experience with Salesforce or similar CRM tools preferred.
Compensation:
$90,000 – $150,000 annually with
uncapped commission
and
VSOP (Virtual Stock Options) . Final compensation will be determined based on skills and experience.
Why join Blacklane?
100% employer‑paid health & life insurance for you and your family
401(k) match (1:1 up to 5%)
Up to 30 vacation days, plus milestone bonus days
Work from anywhere for up to 6 weeks a year
Continuous learning & certified coaching
VSOP – share in Blacklane’s success
About Blacklane: Our mission is to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we prioritize reliability, innovation, and first‑class service. We are committed to sustainable mobility and reducing our operational impact on the planet.
We place great value on equal opportunities. Therefore, we welcome everyone to apply!
#J-18808-Ljbffr