Blacklane
Overview
Account Manager - East & LATAM at Blacklane. You’ll oversee a portfolio of Blacklane’s enterprise clients across Eastern North America and Latin America, maximizing retention and growth, building partnerships, and ensuring world-class service tailored to local and global needs. This role blends autonomy and collaboration, offering the chance to make a direct impact in a diverse and fast-growing region. Responsibilities
Act as the main point of contact for enterprise clients across the East Coast and LATAM. Develop and execute strategic account plans to drive retention, growth, and client satisfaction. Identify upsell and cross-sell opportunities, including Electric Class and sustainable mobility solutions. Build and nurture long-term relationships with key decision-makers and stakeholders. Collaborate cross-functionally with Sales, Product, Operations, and Customer Experience to ensure seamless service delivery. Monitor account performance, analyze trends, and provide data-driven insights to inform strategic decisions. Represent Blacklane at industry events and client meetings, strengthening visibility and partnerships. Qualifications
3–5 years of experience in B2B account management or enterprise client relations, ideally in travel, mobility, or hospitality. Proven ability to retain and grow strategic accounts through consultative partnerships. Excellent relationship management, negotiation, and communication skills. Strong analytical mindset and ability to translate data into actionable insights. Results-oriented, proactive, and able to balance client service with revenue goals. Fluent in English; Spanish or Portuguese proficiency strongly preferred. Experience with Salesforce or similar CRM tools preferred. Compensation: $85,000 – $140,000 annually with uncapped commission and VSOP (Virtual Stock Options). Final compensation will be determined based on skills and experience. Why join Blacklane? 100% employer-paid health & life insurance for you and your family 401(k) match (1:1 up to 5%) Up to 30 vacation days, plus milestone bonus days Work from anywhere for up to 6 weeks a year Continuous learning and certified coaching VSOP – share in Blacklane’s success About Blacklane
Our mission is to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we prioritize reliability, innovation, and first-class service, while advancing sustainable mobility. Company Culture
Blacklane has grown from a two-person startup in Berlin to a global team of over 300 across 54+ nationalities. We support employees through ERGs, mentorship programs, and more. Examples include LGBTQIA+ Network, People of Color Resource Group, Bookclub, and Blacklane Cares Leave (volunteering). Why join us
Fair Pay & Shared Success — VSOP and transparent vesting over four years. Blacklane Mystery Rides — one complimentary ride per quarter. Learning & Development — access to thousands of online courses and leadership development. Team meals and community events – weekly homecooked lunches in Berlin. Your health — access to Nilo Health for mental wellness and fitness supports after one year. Social responsibility — Miracle flights and our commitments. Open channels to share ideas with Blacklane’s C-Level — monthly consultation day. Hybrid Office Culture — three-office-day plan with flexibility as needed. Questions? We welcome inquiries. We value equal opportunities and invite everyone to apply. Note: Salary range information should be verified. Salary details included above may change.
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Account Manager - East & LATAM at Blacklane. You’ll oversee a portfolio of Blacklane’s enterprise clients across Eastern North America and Latin America, maximizing retention and growth, building partnerships, and ensuring world-class service tailored to local and global needs. This role blends autonomy and collaboration, offering the chance to make a direct impact in a diverse and fast-growing region. Responsibilities
Act as the main point of contact for enterprise clients across the East Coast and LATAM. Develop and execute strategic account plans to drive retention, growth, and client satisfaction. Identify upsell and cross-sell opportunities, including Electric Class and sustainable mobility solutions. Build and nurture long-term relationships with key decision-makers and stakeholders. Collaborate cross-functionally with Sales, Product, Operations, and Customer Experience to ensure seamless service delivery. Monitor account performance, analyze trends, and provide data-driven insights to inform strategic decisions. Represent Blacklane at industry events and client meetings, strengthening visibility and partnerships. Qualifications
3–5 years of experience in B2B account management or enterprise client relations, ideally in travel, mobility, or hospitality. Proven ability to retain and grow strategic accounts through consultative partnerships. Excellent relationship management, negotiation, and communication skills. Strong analytical mindset and ability to translate data into actionable insights. Results-oriented, proactive, and able to balance client service with revenue goals. Fluent in English; Spanish or Portuguese proficiency strongly preferred. Experience with Salesforce or similar CRM tools preferred. Compensation: $85,000 – $140,000 annually with uncapped commission and VSOP (Virtual Stock Options). Final compensation will be determined based on skills and experience. Why join Blacklane? 100% employer-paid health & life insurance for you and your family 401(k) match (1:1 up to 5%) Up to 30 vacation days, plus milestone bonus days Work from anywhere for up to 6 weeks a year Continuous learning and certified coaching VSOP – share in Blacklane’s success About Blacklane
Our mission is to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we prioritize reliability, innovation, and first-class service, while advancing sustainable mobility. Company Culture
Blacklane has grown from a two-person startup in Berlin to a global team of over 300 across 54+ nationalities. We support employees through ERGs, mentorship programs, and more. Examples include LGBTQIA+ Network, People of Color Resource Group, Bookclub, and Blacklane Cares Leave (volunteering). Why join us
Fair Pay & Shared Success — VSOP and transparent vesting over four years. Blacklane Mystery Rides — one complimentary ride per quarter. Learning & Development — access to thousands of online courses and leadership development. Team meals and community events – weekly homecooked lunches in Berlin. Your health — access to Nilo Health for mental wellness and fitness supports after one year. Social responsibility — Miracle flights and our commitments. Open channels to share ideas with Blacklane’s C-Level — monthly consultation day. Hybrid Office Culture — three-office-day plan with flexibility as needed. Questions? We welcome inquiries. We value equal opportunities and invite everyone to apply. Note: Salary range information should be verified. Salary details included above may change.
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