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Cumberland County

Business Officer II (Division Director) - 122160301

Cumberland County, Fayetteville, North Carolina, United States, 28305

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PRIMARY PURPOSE OF POSITION The Division Director of Business Operations is responsible for developing, implementing, monitoring, and supervising the day‑to‑day business operations of the agency.

The Director ensures agency compliance with the State Human Resources Act, Limited English Proficiency regulations, Wage and Hour Laws, Family Medical Leave, Americans with Disabilities Act, OSHA, and general accounting principles.

The Director may be designated by the Director to assume overall agency responsibility in the Director’s absence and assists in ensuring federal, state, and local funds are effectively and legally appropriated within the agency’s formal budget.

The position requires a comprehensive understanding of complex program rules and regulations from state and federal sources, and represents the agency in relationships with public and private organizations, advocacy groups, judges, schools, hospitals, vendors, county government, elected officials, and the media.

The Director serves on the agency’s Executive and Management Teams.

DUTIES The Director is responsible for fiscal and budgetary operations, personnel administration, purchasing, information and technology systems, program integrity, staff development, and physical plant operations, including central records and mail & communication.

Responsibilities also include planning, developing, administrating, and supervising the section, overseeing facility management and program integrity, and supervising senior Business Managers over budget and finance and a Personnel Unit Supervisor.

The Director reviews actions taken by the Management Team and program staff, assists other Division Directors in decision‑making for adult wards, child protective services, and economic programs, and represents the agency in state, county, and community meetings, in front of government boards, legislators, media, and courts.

The position requires flexibility for after‑hours, holidays, weekends, and disaster duty.

EDUCATION AND EXPERIENCE REQUIRED Graduation from a four‑year college or university preferably with a major in business, public, or hospital administration, and five years of administrative experience involving planning and managing a government program; or an equivalent combination of training and experience.

PREFERRED TRAINING & EXPERIENCE Thorough knowledge of public welfare programs, business administration, finance, information systems management, and human resources in a public human services organization.

Experience in budgetary principles, techniques, and practices, and knowledge of agency organization, operation, objectives, and applicable federal, state, and county laws, rules, and regulations including personnel laws.

Experience working with military families and a demonstrated ability to exercise sound judgment, direct employees and programs, and build effective relationships with the public and government officials.

KNOWLEDGE, SKILLS AND ABILITIES Considerable knowledge of public and business administration principles, modern office procedures, and equipment; understanding of the organization and structure of state and local government agencies; general knowledge of personnel, purchasing, and accounting practices; ability to plan and direct fiscal and business services; ability to select, train, and supervise employees; and ability to establish and maintain effective working relationships with county and state officials and the public.

CONDITIONS OF EMPLOYMENT

The employee will operate motor vehicles for Cumberland County and must have a valid North Carolina Driver’s License.

Applicants for any position with Cumberland County are required to submit to a drug test specified in the County policy; refusal or positive test results may lead to withdrawal of the employment offer.

A law enforcement background check is required.

Duties may require the use of a personal vehicle.

Assistance in emergency and/or disaster situations is required.

The County has a dress code policy related to tattoos and body piercing that must be followed.

Transcripts may be submitted online or mailed; an official transcript must be presented in its original unopened envelope prior to the start date.

MISSION The Cumberland County Department of Social Services is dedicated to strengthening individuals and families and protecting children and vulnerable adults.

The department collaborates with community partners to provide programs and services that improve the quality of life for its customers.

VISION Our vision is to be a catalyst for improving quality of life through teamwork, partnership, forward thinking, and cutting‑edge service delivery.

We envision our customers as partners, motivated and empowered to improve their quality of life.

OUR CORE STANDARDS & VALUES We commit to a quality customer experience, business operations, and employee experience under our three core standards.

Our core values are Service, Teamwork, Accountability, Diversity, Innovation, Optimism, Integrity, and Flexibility.

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