Cigna
O500 Implementation Specialist Manager - Evernorth - Remote
Cigna, New London, Connecticut, us, 06320
Employer Industry: Healthcare Services
Why consider this job opportunity
Salary up to $131,800 annually, depending on relevant factors including experience and location Eligible to participate in an annual bonus plan Comprehensive health-related benefits starting on day one, including medical, vision, dental, and well-being programs 401(k) with company match and company-paid life insurance Minimum of 18 days of paid time off per year plus paid holidays Opportunity to work in a supportive and high-energy team environment focused on growth and development What to Expect (Job Responsibilities)
Lead and develop a team of Implementation Specialists to ensure successful client onboarding and service delivery Foster a culture of continuous learning by coaching team members and promoting accountability Develop and maintain effective relationships with clients and matrix partners for seamless issue resolution Utilize reporting and analysis to understand root causes of issues and implement proactive measures Communicate clearly with stakeholders to provide updates on team deliverables and client escalations What is Required (Qualifications)
Bachelor’s degree preferred Minimum 5 years of relevant experience in implementation or benefit installation At least 2 years of supervisory experience in a related field Proven ability to manage multiple priorities in a matrix environment Strong communication skills, both written and verbal How to Stand Out (Preferred Qualifications)
Experience managing complex operational work units Familiarity with installation, implementation, or inventory management skills Previous experience managing in a virtual team setting Strong influencing and people assessment skills Demonstrated success in building cohesive, high-performing teams We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Salary up to $131,800 annually, depending on relevant factors including experience and location Eligible to participate in an annual bonus plan Comprehensive health-related benefits starting on day one, including medical, vision, dental, and well-being programs 401(k) with company match and company-paid life insurance Minimum of 18 days of paid time off per year plus paid holidays Opportunity to work in a supportive and high-energy team environment focused on growth and development What to Expect (Job Responsibilities)
Lead and develop a team of Implementation Specialists to ensure successful client onboarding and service delivery Foster a culture of continuous learning by coaching team members and promoting accountability Develop and maintain effective relationships with clients and matrix partners for seamless issue resolution Utilize reporting and analysis to understand root causes of issues and implement proactive measures Communicate clearly with stakeholders to provide updates on team deliverables and client escalations What is Required (Qualifications)
Bachelor’s degree preferred Minimum 5 years of relevant experience in implementation or benefit installation At least 2 years of supervisory experience in a related field Proven ability to manage multiple priorities in a matrix environment Strong communication skills, both written and verbal How to Stand Out (Preferred Qualifications)
Experience managing complex operational work units Familiarity with installation, implementation, or inventory management skills Previous experience managing in a virtual team setting Strong influencing and people assessment skills Demonstrated success in building cohesive, high-performing teams We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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