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Crystal Mountain Resort

Rafters Restaurant Manager - Winter 25/26

Crystal Mountain Resort, Enumclaw, Washington, United States, 98022

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WORK AND PLAY IN THE MOUNTAINS Seasonal (Seasonal)

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree‑lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us‑whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard‑working and enthusiastic team‑players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

+ Free Alterra season pass for spouse and dependents 25 & under

50% off window ticket price at IKON partner resorts

Free access to Alterra Mountain destinations during time off

Free ski‑referral letters for employees to use at other mountain resorts during time off

Free friends & family day‑ski vouchers (Periodic allotment)

Discounts on Ski & Snowboard Lessons

Discounts on Ski & Snowboard Rentals

Discounts on Gear Tune‑Ups

Discounts on Food & Beverage

Discounts at Crystal Mountain Retail shops

Free Crystal branded swag

Pro deals on gear with 100s of brands

Discount Marketplace

Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more

Employee‑only Night Skiing events

Employee Housing Available for eligible positions

Accrued paid time off for eligible positions

Group health insurance for eligible positions

401K benefit and generous match with immediate vesting for all staff members over 18

Opportunities for growth, advancement, and year‑round employment

Position Title: Rafters Restaurant Manager‑ Winter 25/26 Business Unit: Food & Beverage Position Reports to: Senior F&B Managers Positions Reporting to this Role

FOH Lead(s)

Server

Bartender

Expeditor

Busser

Host/hostess

Food Runners

Pay/Status: $32 - $36 Seasonal Location: Washington Job Summary As a valued Supervisor at Crystal Mountain, you will motivate, inspire, and mentor staff, delight our guests and commit to providing excellent customer experiences. As an innovator, we will look to you to find new and better ways of developing a dynamic and successful team. You will utilize your superior organization and communication skills to quickly address concerns and discover lasting solutions while upholding our high standards for 100 percent guest satisfaction.

Essential Duties

Manage and oversee front of house operations

Help achieve restaurant operational objectives

Plan and develop staff incentive programs

Assist the Senior F&B Manager in the planning of strategies

Respond to customer concerns and questions

Control costs and minimize waste while ensuring high quality of preparation

Responsible for inventory input and calculation of COGs

Responsible for recording venue to venue transfers

Nurture a positive working environment

Maintain a safe, healthy, and secure working environment

Promote and help market the business

Help oversee stock levels and order supplies when needed

Coordinate communication between front of the house and back of the house

Conduct daily pre‑shift meetings

Gather guest & employee feedback and recommend improvements to management

Assist in administering training programs

Creation of weekly schedule for FOH restaurant staff

Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the CMR brand

Knowledge, Skill And Ability Requirements

3+ years' experience in a restaurant supervisory role in the hospitality industry

POS experience required

Positive attitude and excellent communication skills

Must have Washington MAST Card

Must have Washington Food Handler Card

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position is required to work evenings, weekends and holidays while in operation.

Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.

Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.

Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.

An Equal Opportunity Employer

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Recreational Facilities

Referrals increase your chances of interviewing at Crystal Mountain Resort by 2x

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