Quality Assurance Specialist - Automated Testing / Mainframe

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Specialist within PNC's Lending Technology Credit Card Processing Rewards organization, you will be based in Pittsburgh, PA, Strongsville, OH, Miamisburg, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Responsibilities

Test Planning & Strategy: Develop, document, and maintain test plans, test cases, and test scripts based on business and technical requirements for both Java and mainframe applications. Collaborate with developers, business analysts, and project managers to define comprehensive test strategies for end-to-end solutions.

Manual & Automated Testing: Perform functional, regression, system, and integration testing for Java-based applications built using Spring Boot and REST APIs. Execute tests for mainframe systems, including COBOL-based applications and JCL job flows. Design and maintain automated test scripts using Selenium, JUnit, or TestNG for web and API testing or equivalent. Utilize RestAssured or Postman for validating RESTful services.

Mainframe Test Execution: Run and validate jobs on the mainframe. Knowledge of JCL in an MVS environment. Ability to understand job dependencies and requirements. Able to execute transactions in CICS. Use tools such as TSO/ISPF to navigate and test mainframe applications. Analyze and verify VSAM, DB2, or other data storage formats used in legacy systems.

Data Validation & SQL Testing: Create and execute complex SQL queries for validating backend data across Oracle and mainframe DB2 systems. Compare frontend outputs with backend data to ensure data integrity across applications.

Test Automation & CI/CD Integration: Integrate test suites into CI/CD pipelines using tools such as Jenkins, Git, and Bitbucket. Collaborate with DevOps teams to ensure automated test coverage is part of build and deployment workflows.

Defect Management & Reporting: Log, track, and manage defects using JIRA, ensuring clear documentation and prioritization. Work closely with development teams to troubleshoot, reproduce, and resolve defects quickly.

Performance & Security Testing Support: Good to have but not compulsory. Assist in performance testing using JMeter or LoadRunner as needed.

Agile Team Participation: Actively participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos. Provide QA status updates and contribute to continuous improvement of QA processes.

Cross-System Testing: Conduct end-to-end testing across distributed Java applications and integrated mainframe systems. Validate batch processing flows, messaging systems (e.g., MQ Series, Kafka), and real-time API interactions.

Documentation & Compliance: Maintain comprehensive QA documentation to support audit and compliance requirements. Follow enterprise QA standards and contribute to the evolution of best practices within the QE organization.

Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills : Analytical Thinking, API Testing, Cobol Mainframe, Controls Testing, Corporate Governance, Mainframe Testing, Quality Assurance (QA), Quality Support, Software Testing, Structured Query Language (SQL), Test Case Development, Usability Testing

Competencies : Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management

Work Experience : Roles at this level typically require a university/college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Education : Bachelors

Certifications : No Required Certification(s)

Licenses : No Required License(s)

Technical Skills : Hands-on experience testing Java-based applications; Experience with mainframe applications (JCL, TSO/ISPF, COBOL, DB2); Proficient in automation testing tools such as Selenium, TestNG, JUnit or equivalent; API testing using Postman, SOAP UI, or RestAssured; CI/CD tools like Jenkins, Git, and Maven; SQL and experience querying relational databases.

Testing Methodologies : Strong understanding of Agile/Scrum, SDLC, and STLC. Skilled in creating and executing test plans, test cases, and test automation scripts. Experience in unit, functional, regression, integration, system testing & UAT.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Participates in the quality assurance process; follows procedures to ensure that all software products and components meet company standards and client requirements.

Performs code inspections, walk-throughs, design, and test-readiness reviews.

Reviews software and project documentation for completeness and adherence to standards.

Works on problem resolutions and reports progress to management. Plans, executes, and summarizes reliability and validation test cases; interfaces with developers on test results.

Assists in audits and reviews. Writes and executes test plans and cases for testing of software.

Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage, dental and vision options; life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; educational assistance; wellness program with financial incentives. Paid time off includes maternity/parental leave, holidays, occasional absence days, vacation days based on career level and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit the PNC Total Rewards page.

Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line and provide your name, the job ID, and your preferred method of contact. All information will be kept confidential and used only to provide needed reasonable accommodations. You may also call 877-968-7762 for accommodation assistance.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and other applicable acts and regulations.

California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.

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