Perforce Software
Base pay range
$75,050.00/yr - $91,000.00/yr
Overview
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Responsibilities
The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers Become a trusted advisor by building partnerships with both business and technical decision-makers The TAM must be able to articulate the company's technology and solutions positioning to both business and technical users Analyze business needs and translate them into technical goals leading to powerful outcomes for our customers. Create success plans Mitigate and identify all technical and business risks of assigned accounts to ensure unified action plan is in place Identify gaps and develop potential upsell opportunities within assigned accounts Ownership of customer questions on technical and business-related issues Deliver high-level and detailed value presentations Perform technical assessments to gain a deep understanding of customer environments and their current implementation of Perforce products Represent ‘Voice of the Customer’ with Product, Professional Services, Sales, and Support to ensure that client requirements and issues are addressed and resolved Advocate for clients across internal Perforce teams. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the client ecosystem Build knowledge within customer and internal groups through workshops, feature demos and knowledge sharing sessions Qualifications
Ideal candidate must be self-motivated with strong knowledge in the software testing industry 3+ years of TAM experience with a bachelor’s degree, preferably Computer Science or related field Strong communication (oral and written), interpersonal and presentation skills Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff Organized and analytical, able to eliminate obstacles through creative and adaptive approaches Experience in programming languages such as Java, JavaScript, Python, C# Strong experience with CI / automation technologies such as Appium, Selenium, Jenkins, Maven, TestNG, JMeter Experience in Testing/QA is considered a strong advantage Excellent written and oral communication skills Ability to travel (25%) Demonstrated ability to manage complex, multi-organizational projects High organization ability: able to work and follow processes by instructions and methods Resourceful—willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently Team player—confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities Empathy and care for all stakeholders including employees, customers, partners, and guests Benefits
Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time. Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! www.perforce.com Seniorilty level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Perforce Software by 2x Get notified about new Technical Account Manager jobs in Minneapolis, MN.
#J-18808-Ljbffr
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Responsibilities
The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with Enterprise-level customers Become a trusted advisor by building partnerships with both business and technical decision-makers The TAM must be able to articulate the company's technology and solutions positioning to both business and technical users Analyze business needs and translate them into technical goals leading to powerful outcomes for our customers. Create success plans Mitigate and identify all technical and business risks of assigned accounts to ensure unified action plan is in place Identify gaps and develop potential upsell opportunities within assigned accounts Ownership of customer questions on technical and business-related issues Deliver high-level and detailed value presentations Perform technical assessments to gain a deep understanding of customer environments and their current implementation of Perforce products Represent ‘Voice of the Customer’ with Product, Professional Services, Sales, and Support to ensure that client requirements and issues are addressed and resolved Advocate for clients across internal Perforce teams. Drive innovation, roadmap influence, standard methodologies, and process improvement back into the client ecosystem Build knowledge within customer and internal groups through workshops, feature demos and knowledge sharing sessions Qualifications
Ideal candidate must be self-motivated with strong knowledge in the software testing industry 3+ years of TAM experience with a bachelor’s degree, preferably Computer Science or related field Strong communication (oral and written), interpersonal and presentation skills Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff Organized and analytical, able to eliminate obstacles through creative and adaptive approaches Experience in programming languages such as Java, JavaScript, Python, C# Strong experience with CI / automation technologies such as Appium, Selenium, Jenkins, Maven, TestNG, JMeter Experience in Testing/QA is considered a strong advantage Excellent written and oral communication skills Ability to travel (25%) Demonstrated ability to manage complex, multi-organizational projects High organization ability: able to work and follow processes by instructions and methods Resourceful—willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently Team player—confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities Empathy and care for all stakeholders including employees, customers, partners, and guests Benefits
Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time. Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! www.perforce.com Seniorilty level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Perforce Software by 2x Get notified about new Technical Account Manager jobs in Minneapolis, MN.
#J-18808-Ljbffr