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Novartis

Rheumatology Territory Account Specialist – WASHINGTON, DC

Novartis, Washington, District of Columbia, us, 20022

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Rheumatology Territory Account Specialist – WASHINGTON, DC

Overview This is a field-based and remote opportunity supporting key accounts in an assigned geography. The role involves building personalized experiences, acting as the primary contact for accounts and HCPs, and navigating solutions that link customers to Novartis resources to improve patient outcomes. Success combines demand generation with strategic account engagement and omni-channel outreach.

Key Responsibilities

Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.

Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.

Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.

Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.

Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.

Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.

Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.

Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Essential Requirements

Bachelor’s degree required from 4-year college or university.

Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Candidates from other complex sales environments (e.g., medical devices, diagnostics, life sciences services, insurance, consumer health, B2B) are welcome. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.

Proven track-record of consistent high-performance and ability to navigate and sell to large accounts and key customers.

Self-starter with analytic abilities to seek out, prioritize, and apply information to solve problems while demonstrating ethical leadership and compliance with policies and laws.

Candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Desirable Requirements

Experience across therapeutic groups, disease states, account management strategy, and new product launches.

Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.

Leveling Guidelines The position will be filled at a level commensurate with experience.

Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of leadership experience, or applicants with limited prior sales experience.

Territory Account Specialist: 2+ years’ experience in relevant sectors within the last 5 years. Strong collaboration and cross-functional communication skills.

Senior Territory Account Specialist: 5+ years’ experience in relevant sectors within the last 5 years. Strong cross-functional collaboration and product communication.

Executive Territory Account Specialist: 10+ years’ experience in relevant sectors within the last 5 years. Strong cross-functional collaboration and product communication.

Driving Driving is an essential function of this role. A fully valid and unrestricted driver’s license is required. Reasonable accommodations are available when possible without eliminating the essential function of driving.

COVID-19 Policy (customer-facing roles) Novartis does not require vaccination or proof of a recent negative test, but customer-facing employees must adhere to customers’ credentialing guidelines, which may require vaccination. Reasonable accommodations may be requested as required by law.

Training For field roles with a dedicated training period, the hire must complete initial training, including home study, within eight (8) hours per day and forty (40) hours per week, as applicable.

Compensation Summary The salary range varies by level and is determined by factors such as relevant skills and experience. Examples include:

Associate Territory Account Specialist: $77,000 – $143,000 per year

Territory Account Specialist: $93,800 – $174,200 per year

Senior Territory Account Specialist: $114,100 – $211,900 per year

Executive Territory Account Specialist: $126,000 – $234,000 per year

Final salary is offered based on experience and is reviewed periodically. Eligible employees receive a performance-based incentive and may be eligible for equity awards. A comprehensive benefits package is provided to US-based employees.

Why Novartis We aim to help people with disease and their families through smart, passionate collaboration to achieve breakthroughs that change patients’ lives.

Join our network and explore career opportunities and benefits via our sites:

Join our Novartis Network: https://talentnetwork.novartis.com/network

Benefits and Rewards: https://www.novartis.com/careers/benefits-rewards

EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices.

EEO & Accessibility The Novartis Group of Companies are committed to equality of opportunity and to providing reasonable accommodations to individuals with disabilities in the application process and for performing essential job functions. For accommodation requests, contact the appropriate email or phone number listed in the original posting.

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