Angelo Caputo's Fresh Markets
Front End Manager (RETAIL)
Angelo Caputo's Fresh Markets, Naperville, Illinois, United States, 60564
Overview
The Front End Manager oversees all front-of-store operations, ensuring an exceptional customer experience, efficient checkout processes, and a welcoming environment for shoppers. This role requires strong leadership, organizational skills, and the ability to manage and motivate a team of cashiers, baggers, and customer service associates while upholding company standards and values. Key Responsibilities
Supervise and lead all front-end staff, including cashiers, baggers, and customer service associates Ensure fast, friendly, and accurate checkout service to create a positive customer experience Train, schedule, and develop team members to maintain high service and productivity standards Manage front-end operations, including cash handling, register accuracy, refunds/returns, and compliance with company policies Monitor and resolve customer concerns in a professional and courteous manner Maintain cleanliness, safety, and organization in the front-end and lobby areas Partner with store leadership to support promotions, seasonal events, and store initiatives Drive efficiency in labor management, reduce wait times, and ensure coverage for peak hours Qualifications
Previous experience in retail, grocery, or customer service leadership required Strong leadership, communication, and problem-solving skills Ability to thrive in a fast-paced, customer-focused environment High attention to detail and accuracy in cash handling Flexible schedule with availability for evenings, weekends, and holidays Benefits
401(k) Dental insurance Employee discount Health insurance Paid time off Why Join Our Family
Competitive pay Opportunities for advancement A family-oriented work environment Employee discounts on fresh groceries Texting Privacy Policy
Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process Msg & data rates may apply OPT out at any time by texting "Stop" Powered by JazzHR M2qMCfMFDa Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Internet Publishing Referrals increase your chances of interviewing at Angelo Caputo's Fresh Markets by 2x
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The Front End Manager oversees all front-of-store operations, ensuring an exceptional customer experience, efficient checkout processes, and a welcoming environment for shoppers. This role requires strong leadership, organizational skills, and the ability to manage and motivate a team of cashiers, baggers, and customer service associates while upholding company standards and values. Key Responsibilities
Supervise and lead all front-end staff, including cashiers, baggers, and customer service associates Ensure fast, friendly, and accurate checkout service to create a positive customer experience Train, schedule, and develop team members to maintain high service and productivity standards Manage front-end operations, including cash handling, register accuracy, refunds/returns, and compliance with company policies Monitor and resolve customer concerns in a professional and courteous manner Maintain cleanliness, safety, and organization in the front-end and lobby areas Partner with store leadership to support promotions, seasonal events, and store initiatives Drive efficiency in labor management, reduce wait times, and ensure coverage for peak hours Qualifications
Previous experience in retail, grocery, or customer service leadership required Strong leadership, communication, and problem-solving skills Ability to thrive in a fast-paced, customer-focused environment High attention to detail and accuracy in cash handling Flexible schedule with availability for evenings, weekends, and holidays Benefits
401(k) Dental insurance Employee discount Health insurance Paid time off Why Join Our Family
Competitive pay Opportunities for advancement A family-oriented work environment Employee discounts on fresh groceries Texting Privacy Policy
Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process Msg & data rates may apply OPT out at any time by texting "Stop" Powered by JazzHR M2qMCfMFDa Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Internet Publishing Referrals increase your chances of interviewing at Angelo Caputo's Fresh Markets by 2x
#J-18808-Ljbffr