Modern Aviation
Overview
Line Technician Supervisor (LTD) at Modern Aviation. The Line Technician Supervisor attends to service needs related to transient aircraft, catering to the needs of jet owners, guests, and crews. While the primary duties focus on technical services (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are vital for successful completion. The LTS ensures that every arriving/departing aircraft receives all ground support services in a timely fashion with high energy and a smile. Essential Functions
Must understand and exemplify what it means to be a partner at Modern Aviation. Promotes and maintains a positive image of Modern Aviation to all personnel, members, volunteers, vendors, and the community. Ensures safe operations by actively participating in the IS-BAH safety program, mitigating hazards and protecting customers, staff, and equipment from harm. Assists passengers and flight crews with Seven Star Service, offering additional services and exceeding customer expectations. Responsible for movement, placement, storage, de-icing, and fueling of aircraft. Operate a wide variety of aircraft ground support equipment. Maintain ramp awareness regarding aircraft, debris, and inclement weather procedures. Perform work with minimal supervision. Make fast, informed decisions using company policies, SOPs, and safety regulations. Perform other duties as assigned by shift-lead, shift-supervisor, or Line Manager. Understand exposure to hazardous noise levels, chemicals, fumes, machinery, and inclement weather. Coordinate aircraft and ramp activities during assigned shifts; monitor and delegate duties to qualified personnel; supervise Line Support Technicians on duty. Assist Line Manager with training/mentoring new employees. Adhere to safety policies and procedures, including in the Manager’s absence. Maintain shift reports and related paperwork. Fill in for the Line Manager when not on duty. Minimum Qualifications
Strong verbal and written communication skills Exceptional mathematical skills Valid Driver’s License Physically able to stand or walk for long periods Preferred Qualifications
Previous customer service experience preferred Basic knowledge of various aircraft types and servicing a plus Reports To
Line Manager Supervisory Responsibility
This job has no direct supervisory responsibilities. FLSA Status
Nonexempt Work Environment
Regularly exposed to moving mechanical parts, wet/humid conditions including extreme heat/cold, high places, outdoor weather, vibration, chemicals (aviation fuels, oils, lavatory fluid). Noise level is usually loud. Travel
No travel required. Physical Requirements
Regularly walk, sit, stoop, stretch, bend, reach, and grasp. May work nights/weekends. Frequently lift/move up to 75 pounds. EEO Statement
The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other protected status. This policy applies to all terms and conditions of employment. Other Duties
Please note this job description is not designed to cover all activities, duties or responsibilities; duties may change at any time with or without notice. Application Link
Please click on the Predictive Index assessment link to complete the process: https://assessment.predictiveindex.com/bo/804D/LineTechSupervisor_Jul2025_233927
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Line Technician Supervisor (LTD) at Modern Aviation. The Line Technician Supervisor attends to service needs related to transient aircraft, catering to the needs of jet owners, guests, and crews. While the primary duties focus on technical services (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are vital for successful completion. The LTS ensures that every arriving/departing aircraft receives all ground support services in a timely fashion with high energy and a smile. Essential Functions
Must understand and exemplify what it means to be a partner at Modern Aviation. Promotes and maintains a positive image of Modern Aviation to all personnel, members, volunteers, vendors, and the community. Ensures safe operations by actively participating in the IS-BAH safety program, mitigating hazards and protecting customers, staff, and equipment from harm. Assists passengers and flight crews with Seven Star Service, offering additional services and exceeding customer expectations. Responsible for movement, placement, storage, de-icing, and fueling of aircraft. Operate a wide variety of aircraft ground support equipment. Maintain ramp awareness regarding aircraft, debris, and inclement weather procedures. Perform work with minimal supervision. Make fast, informed decisions using company policies, SOPs, and safety regulations. Perform other duties as assigned by shift-lead, shift-supervisor, or Line Manager. Understand exposure to hazardous noise levels, chemicals, fumes, machinery, and inclement weather. Coordinate aircraft and ramp activities during assigned shifts; monitor and delegate duties to qualified personnel; supervise Line Support Technicians on duty. Assist Line Manager with training/mentoring new employees. Adhere to safety policies and procedures, including in the Manager’s absence. Maintain shift reports and related paperwork. Fill in for the Line Manager when not on duty. Minimum Qualifications
Strong verbal and written communication skills Exceptional mathematical skills Valid Driver’s License Physically able to stand or walk for long periods Preferred Qualifications
Previous customer service experience preferred Basic knowledge of various aircraft types and servicing a plus Reports To
Line Manager Supervisory Responsibility
This job has no direct supervisory responsibilities. FLSA Status
Nonexempt Work Environment
Regularly exposed to moving mechanical parts, wet/humid conditions including extreme heat/cold, high places, outdoor weather, vibration, chemicals (aviation fuels, oils, lavatory fluid). Noise level is usually loud. Travel
No travel required. Physical Requirements
Regularly walk, sit, stoop, stretch, bend, reach, and grasp. May work nights/weekends. Frequently lift/move up to 75 pounds. EEO Statement
The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other protected status. This policy applies to all terms and conditions of employment. Other Duties
Please note this job description is not designed to cover all activities, duties or responsibilities; duties may change at any time with or without notice. Application Link
Please click on the Predictive Index assessment link to complete the process: https://assessment.predictiveindex.com/bo/804D/LineTechSupervisor_Jul2025_233927
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