Certco Inc.
WMS Functional & Technical Analyst
at
Certco Inc.
Join Our Team as an Infor WMS Functional & Technical Analyst. Certco, Inc. is looking for a skilled analyst to lead and support the Infor WMS implementation and ongoing optimization.
Description Join Our Team as an Infor WMS Functional & Technical Analyst. Are you ready to advance your warehouse technology expertise? Certco, Inc. — proudly recognized as a Top Workplace in Wisconsin — seeks a skilled Infor WMS Functional & Technical Analyst to support the Warehouse Management System (WMS) implementation and long-term optimization. This role offers an opportunity to modernize Certco’s operations through hands-on implementation and continuous improvement within a collaborative, innovative team.
What You’ll Do
Become a subject matter expert on the Infor WMS system through super user training and direct involvement in implementation.
Partner with operations teams to understand workflows and ensure smooth adoption of new WMS functionality.
Support testing cycles, including Conference Room Pilots and User Acceptance Testing, ensuring readiness for go-live.
Troubleshoot and maintain system integrations, performance, and configuration.
Provide first-level internal support to WMS users and act as the liaison between warehouse operations and the support desk.
Manage system patches, upgrades, and performance tuning to ensure reliability and scalability.
Generate and modify reports using tools such as Power BI, Crystal Reports, or Cognos.
Continuously identify and implement improvements to meet evolving business needs.
What We’re Looking For
4+ years of experience in development and support of WMS applications (Infor WMS experience strongly preferred).
2+ years with a Tier 1 warehouse management system in a large-scale environment.
Proficiency in SQL and strong analytical skills for troubleshooting and reporting.
Experience designing reports and dashboards in Power BI or similar tools.
Strong communication and leadership skills — able to guide users, enforce processes, and collaborate across teams.
Bachelor’s degree in MIS, Computer Science, or related field (or equivalent experience).
Experience in grocery, food, or beverage distribution is a plus.
Why You’ll Love Working Here
Award-Winning Culture: Certco is a Top Workplace known for teamwork, integrity, and innovation.
Career Growth: Be part of a major technology implementation with opportunities to expand your technical and leadership skills.
Competitive Pay & Benefits: Excellent insurance, 401(k) with match, profit sharing, and paid time off.
Amenities: Onsite gym, chair massages, onsite chiropractor.
Work-Life Balance: Monday–Friday schedule — no weekends or holidays.
Innovation & Impact: Play a central role in Certco’s digital transformation and warehouse modernization.
About Certco Certco, Inc. is a leading grocery wholesale distributor based in Madison, Wisconsin. We serve independent retailers across the Midwest with products, logistics, and technology solutions that keep their businesses competitive and strong.
Requirements Implementation Scope
Acquire deep knowledge of WMS functionality through super user training and hands-on during implementation.
Understand operational processes in daily operations.
Support the operational team in facility preparation related to WMS implementation.
Participate in Conference Room Pilots and User Acceptance Testing to ensure processes are correct and ready for go-live.
Assist the implementation team during testing cycles and contribute to issue resolution.
Master servers, network configuration, WMS client deployment and upgrade.
Ongoing Responsibilities
Monitor integration touchpoints between systems and troubleshoot issues.
Provide first-level internal support to WMS super users and operators.
Resolve day-to-day user issues and document support issues.
Serve as a single point of contact between warehouse operators and the SNS support desk.
Test bugs or issues, deploy patches or fixes, and maintain the production environment.
Configure the system to meet changing business requirements, including new warehouse sections.
Manage the WMS database and archival processes; fine-tune the database server as needed.
Generate and modify reports using ODBC-compliant tools (Crystal, Cognos, Excel, etc.).
Test new functionality in testing/training environments and support end users during production porting.
Required Technical Skills
Experience with general SQL databases; DBA certification is a plus.
Ability to design and configure reports using Power BI Desktop and Power BI Report Builder.
Knowledge of Microsoft Office 365 applications, particularly Excel and Word.
General Skills
Strong leadership and ability to enforce procedures in operations.
Strong analytical and problem-solving skills with quick issue response.
Excellent follow-up and communication with WMS users and support desk.
Experience with business-critical applications and warehouse environments; experience with RF-enabled WMS is a plus.
Education And Experience
Bachelor’s degree in MIS/CS/CIS or IT-related field, or related experience.
4+ years’ experience in development and support of WMS applications, preferably Infor WMS.
Grocery or Food & Beverage distribution is preferred.
Minimum 2+ years’ experience with a Tier 1 full-scale WMS.
Intermediate to Advanced SQL skills; strong written and verbal communication.
Ability to work in a fast-paced, team-oriented, cross-functional environment.
Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Application details, location, and compensation are provided separately and may be updated by the employer.
#J-18808-Ljbffr
at
Certco Inc.
Join Our Team as an Infor WMS Functional & Technical Analyst. Certco, Inc. is looking for a skilled analyst to lead and support the Infor WMS implementation and ongoing optimization.
Description Join Our Team as an Infor WMS Functional & Technical Analyst. Are you ready to advance your warehouse technology expertise? Certco, Inc. — proudly recognized as a Top Workplace in Wisconsin — seeks a skilled Infor WMS Functional & Technical Analyst to support the Warehouse Management System (WMS) implementation and long-term optimization. This role offers an opportunity to modernize Certco’s operations through hands-on implementation and continuous improvement within a collaborative, innovative team.
What You’ll Do
Become a subject matter expert on the Infor WMS system through super user training and direct involvement in implementation.
Partner with operations teams to understand workflows and ensure smooth adoption of new WMS functionality.
Support testing cycles, including Conference Room Pilots and User Acceptance Testing, ensuring readiness for go-live.
Troubleshoot and maintain system integrations, performance, and configuration.
Provide first-level internal support to WMS users and act as the liaison between warehouse operations and the support desk.
Manage system patches, upgrades, and performance tuning to ensure reliability and scalability.
Generate and modify reports using tools such as Power BI, Crystal Reports, or Cognos.
Continuously identify and implement improvements to meet evolving business needs.
What We’re Looking For
4+ years of experience in development and support of WMS applications (Infor WMS experience strongly preferred).
2+ years with a Tier 1 warehouse management system in a large-scale environment.
Proficiency in SQL and strong analytical skills for troubleshooting and reporting.
Experience designing reports and dashboards in Power BI or similar tools.
Strong communication and leadership skills — able to guide users, enforce processes, and collaborate across teams.
Bachelor’s degree in MIS, Computer Science, or related field (or equivalent experience).
Experience in grocery, food, or beverage distribution is a plus.
Why You’ll Love Working Here
Award-Winning Culture: Certco is a Top Workplace known for teamwork, integrity, and innovation.
Career Growth: Be part of a major technology implementation with opportunities to expand your technical and leadership skills.
Competitive Pay & Benefits: Excellent insurance, 401(k) with match, profit sharing, and paid time off.
Amenities: Onsite gym, chair massages, onsite chiropractor.
Work-Life Balance: Monday–Friday schedule — no weekends or holidays.
Innovation & Impact: Play a central role in Certco’s digital transformation and warehouse modernization.
About Certco Certco, Inc. is a leading grocery wholesale distributor based in Madison, Wisconsin. We serve independent retailers across the Midwest with products, logistics, and technology solutions that keep their businesses competitive and strong.
Requirements Implementation Scope
Acquire deep knowledge of WMS functionality through super user training and hands-on during implementation.
Understand operational processes in daily operations.
Support the operational team in facility preparation related to WMS implementation.
Participate in Conference Room Pilots and User Acceptance Testing to ensure processes are correct and ready for go-live.
Assist the implementation team during testing cycles and contribute to issue resolution.
Master servers, network configuration, WMS client deployment and upgrade.
Ongoing Responsibilities
Monitor integration touchpoints between systems and troubleshoot issues.
Provide first-level internal support to WMS super users and operators.
Resolve day-to-day user issues and document support issues.
Serve as a single point of contact between warehouse operators and the SNS support desk.
Test bugs or issues, deploy patches or fixes, and maintain the production environment.
Configure the system to meet changing business requirements, including new warehouse sections.
Manage the WMS database and archival processes; fine-tune the database server as needed.
Generate and modify reports using ODBC-compliant tools (Crystal, Cognos, Excel, etc.).
Test new functionality in testing/training environments and support end users during production porting.
Required Technical Skills
Experience with general SQL databases; DBA certification is a plus.
Ability to design and configure reports using Power BI Desktop and Power BI Report Builder.
Knowledge of Microsoft Office 365 applications, particularly Excel and Word.
General Skills
Strong leadership and ability to enforce procedures in operations.
Strong analytical and problem-solving skills with quick issue response.
Excellent follow-up and communication with WMS users and support desk.
Experience with business-critical applications and warehouse environments; experience with RF-enabled WMS is a plus.
Education And Experience
Bachelor’s degree in MIS/CS/CIS or IT-related field, or related experience.
4+ years’ experience in development and support of WMS applications, preferably Infor WMS.
Grocery or Food & Beverage distribution is preferred.
Minimum 2+ years’ experience with a Tier 1 full-scale WMS.
Intermediate to Advanced SQL skills; strong written and verbal communication.
Ability to work in a fast-paced, team-oriented, cross-functional environment.
Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Application details, location, and compensation are provided separately and may be updated by the employer.
#J-18808-Ljbffr