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neteffects

Desktop Support Technician II US

neteffects, Niskayuna, New York, United States

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Desktop Support Technician II Pay Rate:

$27/hour Shift:

Monday-Friday 8:00 AM – 5:00 PM EST Location:

Niskayuna, NY 12309 Onsite/In-Person Role:

Yes

As a Desktop Support Technician II, you will be responsible for managing IT assets onsite for the customer. Your day-to-day responsibilities will include:

Imaging, deploying, maintaining, repairing, and wiping computer systems

Providing software support and mobile device management

Supporting computer peripherals (printers, scanners, etc.)

Offering hands & feet support for network-related issues, if needed

Navigating between buildings and production floors to support users

Safely lifting up to 50 lbs when necessary

Representing CompuCom in a professional manner and communicating effectively with both customers and team members

Top Required Skills

Deskside Support Experience

Strong Customer Service Skills

Requirements

Drug and Background screening

Reliable transportation

Ability to manage multiple tasks and client expectations simultaneously

Strong communication skills and a consistently positive attitude

Comfortable with regular personal interaction and troubleshooting

Benefits (employee contribution)

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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