Illinois Bone & Joint Institute
Patient Services Coordinator I
Illinois Bone & Joint Institute, Park Ridge, Illinois, United States, 60068
2 weeks ago Be among the first 25 applicants
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Summary
The main focus of the Patient Services Coordinator I position is to deliver exceptional patient-centered customer service and to support IBJI teams. This position is responsible for accurate registration, optimal patient scheduling, and other office duties that contribute to a great patient experience, a positive team atmosphere, and achieve company goals. Job Type
Full-time, Part-time Full-Time & Part-Time opportunities
Full-Time & Part-Time opportunities available! Responsibilities
Welcome patients and visitors to IBJI by providing and maintaining the highest quality customer service experience Preparing paperwork to facilitate efficient operation and excellent customer service Answering general inquiries Appointment scheduling Phone reception, patient triage, and escalation to appropriate staff Registration/pre-registration procedures to include the review of patient demographics, insurance and advising patient to provide any necessary documents Check in/out procedures Patient chart management Collection/posting of patient responsibility payments (including copays and deductibles) Insurance verification and referral management as required Maintains clean and safe work environment Other office duties as assigned Qualifications
Education: High school diploma or equivalent required Experience: Minimum one year experience in customer service role (medical office experience preferred) EHR experience (Epic experience preferred) Skills: Knowledge in medical terminology preferred Ability to handle highly confidential, sensitive and non-routine information Familiarity with scheduling and rearranging appointments Possess good working knowledge of Microsoft Office and Windows-based computer applications Insurance payer and eligibility knowledge Must be a team player Able to work in a fast-paced environment and have a flexible schedule as needed Neat, professional appearance Strong written and verbal communication skills Results oriented with concern for appropriate process Willingness to attend and successfully complete ongoing training required to maintain responsibilities Physical/Mental Demands
Work may require hand dexterity for office machine operation; using a calculator and/or computer keyboard. Physical demands may also include, stooping, bending or reaching to files and supplies, wearing a headset, mobility to complete errands or deliveries, sitting for extended periods of time and viewing a computer monitor. Environmental/Working Conditions
Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice. Work is performed in a fast paced office environment and involves frequent contact with physicians, staff, patients, and the public. Work may be stressful at times. Contact may involve dealing with angry or upset people. This description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/ working conditions may change as needs evolve. Salary Description
17.00 - 22.00 Seniority level
Entry level Employment type
Part-time Job function
Health Care Provider Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Illinois Bone & Joint Institute by 2x Sign in to set job alerts for “Patient Services Coordinator” roles.
Chicago, IL $65,000.00-$74,000.00 2 weeks ago Executive Assistant & Operations Coordinator Arlington Heights, IL $60,000.00-$100,000.00 2 weeks ago Skokie, IL $80,000.00-$100,000.00 3 days ago Morton Grove, IL $75,000.00-$90,000.00 1 week ago Greater Chicago Area $85,000.00-$100,000.00 5 days ago Glenview, IL $60,000.00-$85,000.00 1 week ago Chicago, IL $110,000.00-$140,000.00 1 week ago Chicago, IL $60,000.00-$65,000.00 2 months ago Human Resources - Administrative Assistant Chicago, IL $46,080.00-$69,550.00 1 day ago Chicago, IL $70,000.00-$90,000.00 5 days ago Chicago, IL $45,000.00-$83,000.00 1 week ago Greater Chicago Area $50,000.00-$55,000.00 6 days ago Chicago, IL $49,500.00-$79,000.00 2 weeks ago Chicago, IL $85,000.00-$100,000.00 5 days ago Chicago, IL $61,400.00-$86,200.00 2 weeks ago Chicago, IL $75,000.00-$85,000.00 5 days ago Chicago, IL $90,000.00-$120,000.00 2 weeks ago Chicago, IL $55,000.00-$60,000.00 2 weeks ago Chicago, IL $55,000.00-$60,000.00 1 week ago Chicago, IL $55,000.00-$74,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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The main focus of the Patient Services Coordinator I position is to deliver exceptional patient-centered customer service and to support IBJI teams. This position is responsible for accurate registration, optimal patient scheduling, and other office duties that contribute to a great patient experience, a positive team atmosphere, and achieve company goals. Job Type
Full-time, Part-time Full-Time & Part-Time opportunities
Full-Time & Part-Time opportunities available! Responsibilities
Welcome patients and visitors to IBJI by providing and maintaining the highest quality customer service experience Preparing paperwork to facilitate efficient operation and excellent customer service Answering general inquiries Appointment scheduling Phone reception, patient triage, and escalation to appropriate staff Registration/pre-registration procedures to include the review of patient demographics, insurance and advising patient to provide any necessary documents Check in/out procedures Patient chart management Collection/posting of patient responsibility payments (including copays and deductibles) Insurance verification and referral management as required Maintains clean and safe work environment Other office duties as assigned Qualifications
Education: High school diploma or equivalent required Experience: Minimum one year experience in customer service role (medical office experience preferred) EHR experience (Epic experience preferred) Skills: Knowledge in medical terminology preferred Ability to handle highly confidential, sensitive and non-routine information Familiarity with scheduling and rearranging appointments Possess good working knowledge of Microsoft Office and Windows-based computer applications Insurance payer and eligibility knowledge Must be a team player Able to work in a fast-paced environment and have a flexible schedule as needed Neat, professional appearance Strong written and verbal communication skills Results oriented with concern for appropriate process Willingness to attend and successfully complete ongoing training required to maintain responsibilities Physical/Mental Demands
Work may require hand dexterity for office machine operation; using a calculator and/or computer keyboard. Physical demands may also include, stooping, bending or reaching to files and supplies, wearing a headset, mobility to complete errands or deliveries, sitting for extended periods of time and viewing a computer monitor. Environmental/Working Conditions
Must be available to work a flexible schedule to meet the demands of a changing scheduling environment and accommodate the needs of the practice. Work is performed in a fast paced office environment and involves frequent contact with physicians, staff, patients, and the public. Work may be stressful at times. Contact may involve dealing with angry or upset people. This description is intended to provide only basic guidelines for meeting job requirements. Duties and responsibilities, experience, qualifications, skills, supervisory relationship, physical/mental demands, and environmental/ working conditions may change as needs evolve. Salary Description
17.00 - 22.00 Seniority level
Entry level Employment type
Part-time Job function
Health Care Provider Industries
Hospitals and Health Care Referrals increase your chances of interviewing at Illinois Bone & Joint Institute by 2x Sign in to set job alerts for “Patient Services Coordinator” roles.
Chicago, IL $65,000.00-$74,000.00 2 weeks ago Executive Assistant & Operations Coordinator Arlington Heights, IL $60,000.00-$100,000.00 2 weeks ago Skokie, IL $80,000.00-$100,000.00 3 days ago Morton Grove, IL $75,000.00-$90,000.00 1 week ago Greater Chicago Area $85,000.00-$100,000.00 5 days ago Glenview, IL $60,000.00-$85,000.00 1 week ago Chicago, IL $110,000.00-$140,000.00 1 week ago Chicago, IL $60,000.00-$65,000.00 2 months ago Human Resources - Administrative Assistant Chicago, IL $46,080.00-$69,550.00 1 day ago Chicago, IL $70,000.00-$90,000.00 5 days ago Chicago, IL $45,000.00-$83,000.00 1 week ago Greater Chicago Area $50,000.00-$55,000.00 6 days ago Chicago, IL $49,500.00-$79,000.00 2 weeks ago Chicago, IL $85,000.00-$100,000.00 5 days ago Chicago, IL $61,400.00-$86,200.00 2 weeks ago Chicago, IL $75,000.00-$85,000.00 5 days ago Chicago, IL $90,000.00-$120,000.00 2 weeks ago Chicago, IL $55,000.00-$60,000.00 2 weeks ago Chicago, IL $55,000.00-$60,000.00 1 week ago Chicago, IL $55,000.00-$74,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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