EXPRESS
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Sales Leader
role at
EXPRESS
About PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to modern, confident and effortless style for work, everyday or special occasions. Bonobos is a menswear brand known for exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express stores, 50 Bonobos Guideshops, and online at express.com and bonobos.com.
Overview Express is a multichannel apparel brand focused on confidence and self-expression. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Store Name : Park City
Responsibilities
Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers.
Assist in developing and motivating associates to maximize sales potential.
Provide in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
Partner with Store Management to provide feedback on associate performance.
Assist in training associates on store operations, product, policy, and procedures.
Execute action plans that optimize results; execute all aspects of daily store operations.
Ensure appropriate associate coverage to create a great customer experience.
Oversee and authorize the checkout experience.
Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
Monitor and analyze the customer service provided by team members.
Build an effective schedule with the right associate in the right place at the right time.
Promote and support an environment focused on delivering great in-store customer experiences.
Effectively resolves customer service issues to a positive outcome.
Lead and model our customer experience model.
Display expert knowledge of product, company policies, promotions, loyalty programs.
Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
Other essential functions may occur as directed by your supervisor.
Qualifications
Education: High School or Equivalent
Years of Experience: 1
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Previous retail experience preferred
Ability to effectively communicate with customers, peers and supervisors
Demonstrated sales accountability
Demonstrated collaborative skills and ability to work well with a team
Ability to multitask and handle multiple customers and/or processes at once
Benefits And Compensation PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX partners with LIG Solutions to help obtain insurance coverage and may be eligible for paid sick leave, public health emergency leave, and participation in the 401(k) plans. Part-time associates may also receive an Express merchandise discount, participate in Learn & Earn, and choose voluntary benefits through YouDecide. Actual compensation offered depends on location, education, and experience.
Legal and Notices An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of protected characteristics. PHOENIX hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply, please call 1-800-964-9793 or email AssociateRelations@Express.com.
Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or agencies.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development; Industries: Retail
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Sales Leader
role at
EXPRESS
About PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to modern, confident and effortless style for work, everyday or special occasions. Bonobos is a menswear brand known for exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express stores, 50 Bonobos Guideshops, and online at express.com and bonobos.com.
Overview Express is a multichannel apparel brand focused on confidence and self-expression. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Store Name : Park City
Responsibilities
Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers.
Assist in developing and motivating associates to maximize sales potential.
Provide in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
Partner with Store Management to provide feedback on associate performance.
Assist in training associates on store operations, product, policy, and procedures.
Execute action plans that optimize results; execute all aspects of daily store operations.
Ensure appropriate associate coverage to create a great customer experience.
Oversee and authorize the checkout experience.
Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
Monitor and analyze the customer service provided by team members.
Build an effective schedule with the right associate in the right place at the right time.
Promote and support an environment focused on delivering great in-store customer experiences.
Effectively resolves customer service issues to a positive outcome.
Lead and model our customer experience model.
Display expert knowledge of product, company policies, promotions, loyalty programs.
Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
Other essential functions may occur as directed by your supervisor.
Qualifications
Education: High School or Equivalent
Years of Experience: 1
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Previous retail experience preferred
Ability to effectively communicate with customers, peers and supervisors
Demonstrated sales accountability
Demonstrated collaborative skills and ability to work well with a team
Ability to multitask and handle multiple customers and/or processes at once
Benefits And Compensation PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX partners with LIG Solutions to help obtain insurance coverage and may be eligible for paid sick leave, public health emergency leave, and participation in the 401(k) plans. Part-time associates may also receive an Express merchandise discount, participate in Learn & Earn, and choose voluntary benefits through YouDecide. Actual compensation offered depends on location, education, and experience.
Legal and Notices An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of protected characteristics. PHOENIX hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply, please call 1-800-964-9793 or email AssociateRelations@Express.com.
Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or agencies.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development; Industries: Retail
#J-18808-Ljbffr