Office Manager - Stratford Location

Overview A well-established healthcare organization is seeking an on-site Office Manager to oversee daily operations at its Stratford, Connecticut location. This individual will ensure the clinic runs smoothly, manage front office staff, maintain accurate payroll and billing, and uphold a high standard of patient service and professionalism. The ideal candidate is a confident multitasker with a strong leadership presence, a personable and upbeat demeanor, and a knack for keeping operations organized and efficient in a fast-paced environment.

Base pay range $56,000.00/yr - $62,400.00/yr

Responsibilities

Oversee daily operations of the clinic to ensure efficient workflow and exceptional patient service

Manage front office and clinical support staff, including coaching, training, and performance reviews

Approve time-off requests and submit timesheets accurately for payroll processing

Monitor referrals, authorizations, and patient schedules to optimize productivity and reduce wait times

Handle patient billing, payments, deposits, and insurance-related tasks with accuracy and professionalism

Reconcile daily payments and maintain accurate financial records

Address patient inquiries and resolve concerns promptly and courteously

Ensure compliance with policies, documentation standards, and facility maintenance needs

Manage inventory, supply ordering, and administrative correspondence

Serve as backup for all office functions to maintain smooth operations at all times

Requirements

Minimum 2 years of experience as an Office Manager in a healthcare or medical office setting

Strong insurance-based knowledge and experience handling managed care and authorizations

Proven experience with patient collections, billing, payments, and deposits

Background managing scheduling, timecards, and payroll for clinic or healthcare staff

Outgoing, personable demeanor with the ability to work well with diverse personalities

Demonstrated ability to lead, train, and support team members effectively

Tech-savvy and quick to learn new systems (Excel, Google Drive, MS Suite)

Must be organized, proactive, and comfortable juggling multiple priorities simultaneously

Benefits

Medical, dental, and vision insurance

Short and long term disability coverage

Life insurance coverage

PTO (vacation, sick, and personal)

Paid holidays and bereavement leave

401(k) with employer match

Employee Stock Ownership Plan (ESOP)

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