AAA - CSAA Insurance Group
Senior Manager, Innovation Design & Research - Remote
AAA - CSAA Insurance Group, Montgomery, Alabama, United States
Employer Industry:
Insurance Why consider this job opportunity:
Opportunity for career advancement and growth within the organization Work remotely anywhere within the continental U.S. Performance bonus and a total compensation package Supportive and inclusive company culture that values creativity and continuous learning Chance to shape the future of user experiences in the insurance industry What to Expect (Job Responsibilities):
Shape the innovation design and research approach by anticipating future technologies and business shifts Lead design and research workstreams for innovation projects, ensuring human‑centered experiences Conduct ethnographic research, usability testing, and trend analysis to uncover unmet needs Facilitate workshops and co‑creation sessions, translating design insights into clear narratives Manage and mentor design and research direct reports to build skills in UX research and design What is Required (Qualifications):
Bachelor’s degree required 10+ years of experience in design consulting or UX design Significant experience in UX, interaction, or product design with a strong portfolio Proven ability to think at a systems level, translating research and business strategy into actionable solutions Exceptional communication and presentation skills How to Stand Out (Preferred Qualifications):
Master of Science (M.S.) or Master of Arts (M.A.) in Human‑Computer Interaction (HCI), Interaction Design, or User Experience Design Strong background in property and casualty insurance, financial services, or adjacent industries Familiarity with human‑centered design, AI/automation, and digital transformation approaches Service Design and Process Design expertise #Insurance #UXDesign #RemoteWork #CareerOpportunity #Innovation We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Insurance Why consider this job opportunity:
Opportunity for career advancement and growth within the organization Work remotely anywhere within the continental U.S. Performance bonus and a total compensation package Supportive and inclusive company culture that values creativity and continuous learning Chance to shape the future of user experiences in the insurance industry What to Expect (Job Responsibilities):
Shape the innovation design and research approach by anticipating future technologies and business shifts Lead design and research workstreams for innovation projects, ensuring human‑centered experiences Conduct ethnographic research, usability testing, and trend analysis to uncover unmet needs Facilitate workshops and co‑creation sessions, translating design insights into clear narratives Manage and mentor design and research direct reports to build skills in UX research and design What is Required (Qualifications):
Bachelor’s degree required 10+ years of experience in design consulting or UX design Significant experience in UX, interaction, or product design with a strong portfolio Proven ability to think at a systems level, translating research and business strategy into actionable solutions Exceptional communication and presentation skills How to Stand Out (Preferred Qualifications):
Master of Science (M.S.) or Master of Arts (M.A.) in Human‑Computer Interaction (HCI), Interaction Design, or User Experience Design Strong background in property and casualty insurance, financial services, or adjacent industries Familiarity with human‑centered design, AI/automation, and digital transformation approaches Service Design and Process Design expertise #Insurance #UXDesign #RemoteWork #CareerOpportunity #Innovation We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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