WaFd Bank
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Business Banking Relationship Manager
role at
WaFd Bank USD $75,000.00/Yr. • USD $130,000.00/Yr. Overview
A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager has a track record of independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. Relationship Managers partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with guidance from a Regional President or an Executive Director. They work closely with Treasury Management Officers and Treasury Analysts to grow and service the non-credit needs of business clients. For credit needs, the Relationship Manager uses a centralized underwriting channel. These positions develop and manage business banking relationships that meet established criteria for the Business Banking business line, including LTOB > $500M and TRE > $5MM. The role aims to maximize profitability while limiting credit risk for the relationship. Along with the key functions listed below, this position upholds WaFd Bank's value of simply being kind when servicing our co-workers and clients.
Key Functions
Engages in business development activities and solicitation of new business prospects; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; balances prospecting with quality customer maintenance; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary.
Establish, and negotiate where necessary, the terms under which credit will be extended, including costs, repayment method and schedule, and collateral requirements.
Develop deep understanding of non-credit products; leads engagement with clients and prospects to uncover opportunities and solutions to manage cash flow more efficiently.
Performs portfolio management responsibilities, including monitoring customers’ financial reporting requirements and compliance with covenants.
Stays current on compliance training and adheres to Know Your Customer expectations and Bank Secrecy Act regulations.
Seeks to be a trusted advisor by maintaining current knowledge of customers’ business and industry.
Participates in networking to increase the Bank’s visibility in the business communities served and to enhance new business opportunities.
Serves as the primary contact for non-borrowing and borrowing clients for matters related to other Bank services, including personal, private banking, and wealth management.
Partners closely with SBA Loan Officers for credits requiring government guarantees.
Counsels with and assists in the training, development, and mentoring of Branch Managers.
Adheres to bank policies and procedures to comply with federal regulations, including BSA, USA Patriot Act, and OFAC regulations; ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.
Completes and passes all assigned eLearning courses and certifications as required.
Avoids real or perceived conflicts of interest and maintains client privacy and confidentiality.
Completes special projects assigned by manager.
Education/Skills/Training
Bachelor’s Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking.
Negotiating experience, accuracy, strong organizational skills, attention to detail, and success working with clients with diverse banking needs.
Effective verbal and written communication skills. Ability to work independently with little supervision as well as in a team environment.
Proficient with Microsoft Office applications (Word, PowerPoint, Excel, Teams, Outlook, and Power BI); experience with nCino and Salesforce is desired; clear and concise verbal and written communication skills including good customer relations skills.
Experience
Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel.
Proven success in growing existing credit and deposit relationships, and winning new relationships.
Understanding of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation, and lending procedures.
Self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development.
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
Equal Employment Opportunity WaFd Bank is an Equal Opportunity Employer. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with applicable law. WaFd Bank may provide reasonable accommodations to applicants and employees as required by law. If you feel you need a reasonable accommodation pursuant to the ADA, contact us.
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Business Banking Relationship Manager
role at
WaFd Bank USD $75,000.00/Yr. • USD $130,000.00/Yr. Overview
A Business Banking Relationship Manager 1 is responsible for developing a calling plan to maintain and grow existing relationships and for developing new relationships that meet our client selectivity, profitability appetite, and risk appetite. The Relationship Manager has a track record of independently winning new relationships (credit and non-credit) and negotiating terms with minimal assistance. Relationship Managers partner with the appropriate Business Banking colleagues (Loan Coordinators, Loan Processors, Portfolio Managers, and Credit Administrators) to develop and maintain credit, depository, and treasury relationships with guidance from a Regional President or an Executive Director. They work closely with Treasury Management Officers and Treasury Analysts to grow and service the non-credit needs of business clients. For credit needs, the Relationship Manager uses a centralized underwriting channel. These positions develop and manage business banking relationships that meet established criteria for the Business Banking business line, including LTOB > $500M and TRE > $5MM. The role aims to maximize profitability while limiting credit risk for the relationship. Along with the key functions listed below, this position upholds WaFd Bank's value of simply being kind when servicing our co-workers and clients.
Key Functions
Engages in business development activities and solicitation of new business prospects; maintains active prospecting efforts, including identification, qualification and calling; investigates and follows up on significant changes in status of existing customers; balances prospecting with quality customer maintenance; meets with customers to discuss needs and outline appropriate Bank services; resolves customer concerns or problems as necessary.
Establish, and negotiate where necessary, the terms under which credit will be extended, including costs, repayment method and schedule, and collateral requirements.
Develop deep understanding of non-credit products; leads engagement with clients and prospects to uncover opportunities and solutions to manage cash flow more efficiently.
Performs portfolio management responsibilities, including monitoring customers’ financial reporting requirements and compliance with covenants.
Stays current on compliance training and adheres to Know Your Customer expectations and Bank Secrecy Act regulations.
Seeks to be a trusted advisor by maintaining current knowledge of customers’ business and industry.
Participates in networking to increase the Bank’s visibility in the business communities served and to enhance new business opportunities.
Serves as the primary contact for non-borrowing and borrowing clients for matters related to other Bank services, including personal, private banking, and wealth management.
Partners closely with SBA Loan Officers for credits requiring government guarantees.
Counsels with and assists in the training, development, and mentoring of Branch Managers.
Adheres to bank policies and procedures to comply with federal regulations, including BSA, USA Patriot Act, and OFAC regulations; ensure timely and accurate preparation of Currency Transaction Reports, Suspicious Activity Reports and other recordkeeping requirements.
Completes and passes all assigned eLearning courses and certifications as required.
Avoids real or perceived conflicts of interest and maintains client privacy and confidentiality.
Completes special projects assigned by manager.
Education/Skills/Training
Bachelor’s Degree or approved equivalent; completion of courses in finance, accounting and real estate analysis or equivalent training in commercial banking.
Negotiating experience, accuracy, strong organizational skills, attention to detail, and success working with clients with diverse banking needs.
Effective verbal and written communication skills. Ability to work independently with little supervision as well as in a team environment.
Proficient with Microsoft Office applications (Word, PowerPoint, Excel, Teams, Outlook, and Power BI); experience with nCino and Salesforce is desired; clear and concise verbal and written communication skills including good customer relations skills.
Experience
Minimum of 2 years originating Business Loans up to $5MM through a centralized underwriting channel.
Proven success in growing existing credit and deposit relationships, and winning new relationships.
Understanding of commercial lending terminology, fundamentals of sound credit underwriting, loan processing, loan documentation, and lending procedures.
Self-motivated and production-oriented with a desire to grow existing relationships and actively pursue business development.
Benefits
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Bonus programs
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
Equal Employment Opportunity WaFd Bank is an Equal Opportunity Employer. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with applicable law. WaFd Bank may provide reasonable accommodations to applicants and employees as required by law. If you feel you need a reasonable accommodation pursuant to the ADA, contact us.
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