Multnomah County
The Opportunity
This is a Limited Duration Assignment and is expected to last up to 8 months but may end sooner.
Are you a detail-oriented project management pro with a passion for improving community health services? Do you thrive on coordinating complex systems and ensuring top-notch quality?
The Multnomah County Health Department's Integrated Clinical Services (ICS) is looking for a dynamic and enthusiastic Program Specialist Senior to join our team. This is your chance to play a central, mission-critical role in our work to improve the health and wellness of individuals, families, and communities across Multnomah County.
Responsibilities
Strategically Manage and Improve the Learning Management System (LMS): Independently lead, manage, and provide quality assurance for the staff training program using Workday Learning (or similar LMS). This includes troubleshooting complex technical issues, implementing changes, and leveraging continuous quality improvement methods to ensure system effectiveness.
Ensure Data-Driven Compliance and Training Effectiveness: Analyze training outcomes and policy effects (e.g., Joint Commission, CMS) to develop official, data-driven recommendations for senior leadership, assuring strong compliance and alignment with regulatory requirements that directly impact patient and staff safety.
Develop and Coordinate Training Content and Policies: Design, develop, and implement all LMS reference materials and course content, including using e-learning authoring tools (like Captivate/Articulate). This also involves developing and finalizing program procedures, project plans, and standard operating procedures for training delivery.
Report Compliance and Drive Corrective Action: Proactively monitor, track, and report staff training compliance to senior leadership. Work directly with supervisors and leadership to analyze trends in non-compliance and formulate recommendations for operational changes, content revision, or alternative training methods.
Analyze, Improve, and Implement Policy Changes: Systematically identify gaps and risks in existing policies and recommend changes to improve quality and mitigate operational risk. You will also communicate policy updates and provide implementation recommendations through training and informational resources.
Diversity, Inclusion, and Equal Opportunity At Multnomah County, we value difference and are proud to be an Equal Opportunity Employer. We strive to create a work culture of dignity and respect for the diverse communities we serve. All employees share responsibility for promptly reporting conduct that interferes with a discrimination- and harassment-free environment.
Qualifications To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills
Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical pathway is described below; all non-traditional education, training and experience will be evaluated.
Education/Training:
Equivalent to a bachelor’s degree. In lieu of a degree, relevant education and experience may be considered.
Experience:
Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position.
Preferred Qualifications/Transferable Skills
You do not need to have the following preferred qualifications to qualify. However, these may be considered when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following:
Project Management experience
Experience developing training programs
Transferable skills: describe how skills gained through education, work experience, or life experiences apply to this position
Screening & Evaluation REQUIRED: The Application Packet
You must submit all requested items below. Failure to do so will be deemed an incomplete application.
A completed online application.
Attach a Resume demonstrating you meet minimum qualifications; AND
Attach a Cover Letter that expands on your resume, addressing why you are interested and how your experience aligns with the minimum and preferred qualifications listed.
Note:
The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.
Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday.
Internal applicants: follow the Workday guidance for uploading resume and cover letter.
External applicants: use the Workday job page to upload documents.
Do not click the Submit button before you upload your documents.
After You Apply
Please save a copy of this job posting for your reference, as it will not be available after the posting closes.
Log in to your Workday account before the job posting closes to see if you have pending tasks to complete.
Check both your email and Workday for updates regarding this recruitment.
Selection Process We typically screen applications as follows: initial review of minimum qualifications, resume and cover letter review, phone screen, consideration of top candidates, language assessment (if applicable), and background/reference checks. This process is subject to change without notice.
Additional Information Type of Position: Overtime eligible. Type: Represented. FLSA: Non-Exempt. Location: Gladys McCoy Building, 619 NW 6th Ave, Portland, OR 97209. Hybrid telework is allowed, but the incumbent must reside in Oregon or Washington. Schedule: Monday - Friday, 8am - 5pm. Telework eligibility is limited to residents of Oregon or Washington; visa sponsorship is not provided. Diversity and Inclusion statements and veterans’ preference information are provided as part of the posting.
Questions? Recruiter: Eddie Barbar (eddie.barbar@multco.us, +1 (971) 313-3067)
Disclaimer: This announcement is a general descriptive recruitment guide and may change. It does not constitute a contract.
Job Profile: 6088 - Program Specialist Senior
#J-18808-Ljbffr
This is a Limited Duration Assignment and is expected to last up to 8 months but may end sooner.
Are you a detail-oriented project management pro with a passion for improving community health services? Do you thrive on coordinating complex systems and ensuring top-notch quality?
The Multnomah County Health Department's Integrated Clinical Services (ICS) is looking for a dynamic and enthusiastic Program Specialist Senior to join our team. This is your chance to play a central, mission-critical role in our work to improve the health and wellness of individuals, families, and communities across Multnomah County.
Responsibilities
Strategically Manage and Improve the Learning Management System (LMS): Independently lead, manage, and provide quality assurance for the staff training program using Workday Learning (or similar LMS). This includes troubleshooting complex technical issues, implementing changes, and leveraging continuous quality improvement methods to ensure system effectiveness.
Ensure Data-Driven Compliance and Training Effectiveness: Analyze training outcomes and policy effects (e.g., Joint Commission, CMS) to develop official, data-driven recommendations for senior leadership, assuring strong compliance and alignment with regulatory requirements that directly impact patient and staff safety.
Develop and Coordinate Training Content and Policies: Design, develop, and implement all LMS reference materials and course content, including using e-learning authoring tools (like Captivate/Articulate). This also involves developing and finalizing program procedures, project plans, and standard operating procedures for training delivery.
Report Compliance and Drive Corrective Action: Proactively monitor, track, and report staff training compliance to senior leadership. Work directly with supervisors and leadership to analyze trends in non-compliance and formulate recommendations for operational changes, content revision, or alternative training methods.
Analyze, Improve, and Implement Policy Changes: Systematically identify gaps and risks in existing policies and recommend changes to improve quality and mitigate operational risk. You will also communicate policy updates and provide implementation recommendations through training and informational resources.
Diversity, Inclusion, and Equal Opportunity At Multnomah County, we value difference and are proud to be an Equal Opportunity Employer. We strive to create a work culture of dignity and respect for the diverse communities we serve. All employees share responsibility for promptly reporting conduct that interferes with a discrimination- and harassment-free environment.
Qualifications To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills
Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical pathway is described below; all non-traditional education, training and experience will be evaluated.
Education/Training:
Equivalent to a bachelor’s degree. In lieu of a degree, relevant education and experience may be considered.
Experience:
Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position.
Preferred Qualifications/Transferable Skills
You do not need to have the following preferred qualifications to qualify. However, these may be considered when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following:
Project Management experience
Experience developing training programs
Transferable skills: describe how skills gained through education, work experience, or life experiences apply to this position
Screening & Evaluation REQUIRED: The Application Packet
You must submit all requested items below. Failure to do so will be deemed an incomplete application.
A completed online application.
Attach a Resume demonstrating you meet minimum qualifications; AND
Attach a Cover Letter that expands on your resume, addressing why you are interested and how your experience aligns with the minimum and preferred qualifications listed.
Note:
The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.
Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday.
Internal applicants: follow the Workday guidance for uploading resume and cover letter.
External applicants: use the Workday job page to upload documents.
Do not click the Submit button before you upload your documents.
After You Apply
Please save a copy of this job posting for your reference, as it will not be available after the posting closes.
Log in to your Workday account before the job posting closes to see if you have pending tasks to complete.
Check both your email and Workday for updates regarding this recruitment.
Selection Process We typically screen applications as follows: initial review of minimum qualifications, resume and cover letter review, phone screen, consideration of top candidates, language assessment (if applicable), and background/reference checks. This process is subject to change without notice.
Additional Information Type of Position: Overtime eligible. Type: Represented. FLSA: Non-Exempt. Location: Gladys McCoy Building, 619 NW 6th Ave, Portland, OR 97209. Hybrid telework is allowed, but the incumbent must reside in Oregon or Washington. Schedule: Monday - Friday, 8am - 5pm. Telework eligibility is limited to residents of Oregon or Washington; visa sponsorship is not provided. Diversity and Inclusion statements and veterans’ preference information are provided as part of the posting.
Questions? Recruiter: Eddie Barbar (eddie.barbar@multco.us, +1 (971) 313-3067)
Disclaimer: This announcement is a general descriptive recruitment guide and may change. It does not constitute a contract.
Job Profile: 6088 - Program Specialist Senior
#J-18808-Ljbffr