Santander Bank, N.A.
Relationship Banker, Taunton-Broadway, Taunton, MA,
Santander Bank, N.A., Taunton, Massachusetts, us, 02780
Overview
Relationship Banker, Taunton-Broadway, Taunton, MA. Santander Bank N.A. is a global leader in financial services. This role focuses on building strong, long-lasting relationships by understanding customers' financial needs and goals, and delivering tailored solutions for banking, lending and investment products while delivering exceptional customer service. What You Bring
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities
Achieve or exceed sales targets by actively promoting and cross-selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as networking, referrals, lead calling, portfolio management and community engagement. Meet the financial needs of the customer to include transactional, servicing, and product requirements. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. Qualifications
High school diploma, GED or equivalent education; Business Management, Finance, or related field - Required. Bachelor’s Degree in related field or equivalent demonstrated through work experience, training, military service, or education - Preferred. 3+ years experience selling products and/or services in an incentive-based environment - Required. 12+ months experience in retail banking sales, financial services sales or consultative relationship sales with proven success in establishing new customers and deepening relationships - Required. 12+ months demonstrated Santander experience related to the essential functions and responsibilities of the Relationship Banker role (endorsement of performance by District/Region leadership) - Required. 12+ months customer service experience in a high-volume, fast-paced environment - Required. Established relationship-building skills with a focus on customer experience and loyalty; excellent customer service and communication skills; ability to work collaboratively and adapt to change. Proficiency with digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures; ability to identify and escalate risk concerns; ability to work in a fast-paced environment with multiple priorities. Computer proficiency and basic math skills.; ability to work branch hours, including weekends and evenings. Certifications
No Certifications listed for this job. What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum $38,250.00 USD Maximum $59,000.00 USD Employer Information
Link To Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all professionals are expected to take a proactive and responsible approach toward risk management. EEO Statement
At Santander, we value and respect differences in our workforce. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. What To Do Next
If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs. Primary Location: Taunton, SOM, Taunton Other Locations: Massachusetts-Taunton Organization: Santander Bank N.A. AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
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Relationship Banker, Taunton-Broadway, Taunton, MA. Santander Bank N.A. is a global leader in financial services. This role focuses on building strong, long-lasting relationships by understanding customers' financial needs and goals, and delivering tailored solutions for banking, lending and investment products while delivering exceptional customer service. What You Bring
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsibilities
Achieve or exceed sales targets by actively promoting and cross-selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as networking, referrals, lead calling, portfolio management and community engagement. Meet the financial needs of the customer to include transactional, servicing, and product requirements. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. Qualifications
High school diploma, GED or equivalent education; Business Management, Finance, or related field - Required. Bachelor’s Degree in related field or equivalent demonstrated through work experience, training, military service, or education - Preferred. 3+ years experience selling products and/or services in an incentive-based environment - Required. 12+ months experience in retail banking sales, financial services sales or consultative relationship sales with proven success in establishing new customers and deepening relationships - Required. 12+ months demonstrated Santander experience related to the essential functions and responsibilities of the Relationship Banker role (endorsement of performance by District/Region leadership) - Required. 12+ months customer service experience in a high-volume, fast-paced environment - Required. Established relationship-building skills with a focus on customer experience and loyalty; excellent customer service and communication skills; ability to work collaboratively and adapt to change. Proficiency with digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures; ability to identify and escalate risk concerns; ability to work in a fast-paced environment with multiple priorities. Computer proficiency and basic math skills.; ability to work branch hours, including weekends and evenings. Certifications
No Certifications listed for this job. What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum $38,250.00 USD Maximum $59,000.00 USD Employer Information
Link To Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all professionals are expected to take a proactive and responsible approach toward risk management. EEO Statement
At Santander, we value and respect differences in our workforce. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. What To Do Next
If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs. Primary Location: Taunton, SOM, Taunton Other Locations: Massachusetts-Taunton Organization: Santander Bank N.A. AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
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