Santander Bank, N.A.
Overview
Relationship Banker, Everett, MA at Santander Bank, N.A. Join Santander Bank, N.A. as a Relationship Banker in Everett, MA. This role focuses on building strong, long-lasting customer relationships by understanding financial needs and delivering tailored banking, lending, and investment solutions with exceptional service. The position involves cross-selling, educating customers on digital tools, and collaborating with team members to achieve branch goals. Responsibilities
Achieve or exceed sales targets by promoting and cross-selling banking products and services to existing and prospective customers. Develop and maintain strong client relationships to understand financial needs and provide tailored solutions. Prospect for new clients through internal and outbound activities such as networking, referrals, lead calling, portfolio management, and community engagement. Meet the financial needs of customers across transactional, servicing, and product areas. Provide an elevated customer experience with personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital channels and educate them on self-service options. Communicate clearly with customers in person, over the phone, or via digital channels. Ensure compliance with regulatory requirements and internal risk policies. Collaborate with team members and partners to achieve branch goals and drive performance. Responsibilities may extend to supporting nearby branch locations based on business need. What You Bring (Qualifications)
High school diploma, GED or equivalent; preferred field: Business Management, Finance, or related. Bachelor’s Degree or equivalent experience (work experience, training, military service or education) - Preferred. 3+ years of experience selling products/services in an incentive-based environment - Required (OR) 12+ months experience in Retail Banking sales, financial services sales, or consultative relationship sales with proven success - Required (OR) 12+ months Santander-related experience in the essential functions of the Relationship Banker role with endorsements - Required (AND) 12+ months of customer service experience in a high-volume, fast-paced environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service, communication, consultative, and influence skills (verbal and written). Ability to work collaboratively in a team-oriented environment and display a credible, trustworthy, and professional image. Proficiency with digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures; identify and escalate risk concerns. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work extended branch hours, including weekends and evenings. What Else You Need To Know
The base pay range is posted below and represents the annualized salary range (hourly positions based on a 40-hour week). Exact compensation varies by skills, experience, training, licensure, certifications, and location. Base Pay Range: Minimum $38,250.00 USD; Maximum $59,000.00 USD. Company benefits and risk culture statements apply as described by Santander. EEO Statement
At Santander, we value and respect differences in our workforce. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions
Frequent minimal physical effort such as sitting, standing and walking is required. Depending on location, occasional moving and lifting of light equipment and/or furniture may be required. What To Do Next
If this sounds like a role you are interested in, please apply. We are committed to providing an inclusive and accessible application process. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs. Primary Location:
Everett, MA Other Locations:
Massachusetts - Everett Organization:
Santander Bank N.A. AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
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Relationship Banker, Everett, MA at Santander Bank, N.A. Join Santander Bank, N.A. as a Relationship Banker in Everett, MA. This role focuses on building strong, long-lasting customer relationships by understanding financial needs and delivering tailored banking, lending, and investment solutions with exceptional service. The position involves cross-selling, educating customers on digital tools, and collaborating with team members to achieve branch goals. Responsibilities
Achieve or exceed sales targets by promoting and cross-selling banking products and services to existing and prospective customers. Develop and maintain strong client relationships to understand financial needs and provide tailored solutions. Prospect for new clients through internal and outbound activities such as networking, referrals, lead calling, portfolio management, and community engagement. Meet the financial needs of customers across transactional, servicing, and product areas. Provide an elevated customer experience with personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital channels and educate them on self-service options. Communicate clearly with customers in person, over the phone, or via digital channels. Ensure compliance with regulatory requirements and internal risk policies. Collaborate with team members and partners to achieve branch goals and drive performance. Responsibilities may extend to supporting nearby branch locations based on business need. What You Bring (Qualifications)
High school diploma, GED or equivalent; preferred field: Business Management, Finance, or related. Bachelor’s Degree or equivalent experience (work experience, training, military service or education) - Preferred. 3+ years of experience selling products/services in an incentive-based environment - Required (OR) 12+ months experience in Retail Banking sales, financial services sales, or consultative relationship sales with proven success - Required (OR) 12+ months Santander-related experience in the essential functions of the Relationship Banker role with endorsements - Required (AND) 12+ months of customer service experience in a high-volume, fast-paced environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service, communication, consultative, and influence skills (verbal and written). Ability to work collaboratively in a team-oriented environment and display a credible, trustworthy, and professional image. Proficiency with digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures; identify and escalate risk concerns. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work extended branch hours, including weekends and evenings. What Else You Need To Know
The base pay range is posted below and represents the annualized salary range (hourly positions based on a 40-hour week). Exact compensation varies by skills, experience, training, licensure, certifications, and location. Base Pay Range: Minimum $38,250.00 USD; Maximum $59,000.00 USD. Company benefits and risk culture statements apply as described by Santander. EEO Statement
At Santander, we value and respect differences in our workforce. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions
Frequent minimal physical effort such as sitting, standing and walking is required. Depending on location, occasional moving and lifting of light equipment and/or furniture may be required. What To Do Next
If this sounds like a role you are interested in, please apply. We are committed to providing an inclusive and accessible application process. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs. Primary Location:
Everett, MA Other Locations:
Massachusetts - Everett Organization:
Santander Bank N.A. AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO
#J-18808-Ljbffr